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Level 1

item receipts

It used to be possible to have multiple item receipts on one bill but it won't let me do that.  When did this change and why?

7 Comments 7

item receipts

I can share a couple of info and steps to ensure you can create a bill from multiple receipts in QuickBooks Desktop (QBDT), @CS-Stilly.


There have been no updates about adding multiple receipts into a bill in QBDT. You can do the same process as you normally would. For more info, please check out this article: What's new in QBDT 2021.


To ensure this will work (especially if you're working with a different company file), please turn on the Enhanced Inventory Receiving (EIR) feature in QBDT. Before doing so, make sure to back up your company files so you can restore it in case of any accidental data loss. Please take note that you can't turn it off once enabled.


Once ready, here's how to proceed:


  1. Go to the Edit menu at the top.
  2.  Choose Preferences and select Items & Inventory.
  3. Go to the Company Preferences tab and click Enable under the Enhanced Inventory Receiving section.
  4. Review the warning message and click Continue, then select OK.

For more insights, please review this article: Turn on Enhanced Inventory Receiving (EIR).


If the issue persists, you can Verify and Rebuild your data to check and fix for possible company file issues.


When you're ready, you can proceed to pay your bills in QuickBooks Desktop. Also, there are some vendor or bill-related reports that you can take advantage of. To do this, go to the Reports menu, and select the desired report from the Vendors & Payables section.


I've got your back if you have more questions about managing your bills in QBDT. I'd love to hear more from you in the comment section. Stay safe always.

Mike DB
Level 1

item receipts

This Edit option isn't available in Enterprise Solutions.  Please advise what the course of action is for us.


item receipts

Let me help share how you can find this option, @Mike DB.


The Edit menu can be found at the top section next to File when you open QuickBooks Desktop. I've created this screenshot for your visual reference.



I'm adding this article with the reference you can use to make sure your vendor's activity and expense transaction is track accordingly: Get Started with Vendor Transaction Workflows in QuickBooks Desktop.


If there's anything else that I can help you with aside from recording bill and payments, please let me know in the comments below. I'll be here to lend a hand. Take care and stay safe!

Mike DB
Level 1

item receipts

Thanks JonpriL,

For clarity, my comment wasn't meant to suggest I couldn't locate the Edit menu, it was to say that when I drill down to Items & Inventory > Company Preferences in my Enterprise Solutions 21.0 version, the option to select Enhanced Inventory Management isn't there.  I've attached a screen shot of what I have access to.



item receipts

I appreciate the information you've provided above, @Mike DB. This will help me in guiding you on the actions you need to take care of enhancing your inventory in QuickBooks Desktop (QBDT) Enterprise.


When you're using QBDT Enterprise, you'll need to purchase or subscribe to Advanced Inventory. You may haven't subscribed to the feature that's why you're unable to select the Enhanced Inventory Management option.


Once you're ready, turn on Advanced Inventory by performing the following steps:


  1. From the Edit menu, select Preferences.
  2. On the left pane, choose Items & Inventory then go to the Company Preferences tab.
  3. Check the Inventory and Purchase Orders are Active box.
  4. Select the Advanced Inventory Settings button. If the button is grayed out even though you have purchased the feature, you will need to sync license data online so that QuickBooks recognizes it. 88.PNG


You can refer to this article for the detailed steps: Turn on Advanced Inventory. It also includes troubleshooting steps in case syncing of data fails.


In keeping with this, you can track inventory stored at different sites or locations after you turn on Advanced Inventory. To make sure your quantity on hand by site is accurate, you need to set up the feature correctly by referring to this article: Set up Advanced Inventory.


Also, I'm adding this article to know more on how QuickBooks handles inventory assets, average cost and Cost of Goods Sold (COGS): Understand inventory assets and cost of goods sold tracking.


Please keep me posted on how it goes in the comments below. if you have other concerns about activating the Advanced Inventory feature in QBDT Enterprise, I'll gladly help. Take care, and I wish you continued success, @Mike DB.

Mike DB
Level 1

item receipts

Thanks Rea,

I followed the steps to turn on Advanced Inventory but found I still was unable to apply multiple receiving's on a PO (previously entered without a bill) to one vendor bill.  Would that be because the receiving's were done before Advanced Inventory was activated?


item receipts

Hello, Mike. 


I appreciate your time doing the suggested steps by my colleague. There's one more thing we can check before we escalate the missing Enhanced Inventory Receiving button. 


You could still use the features of Advanced Inventory and turn on the Enhanced Inventory Receiving at the same time. 


Since you're still unable to apply multiple receivings and use the EIR feature, let's double-check your QuickBooks Desktop version.


Do you have other versions such as Premier or Pro installed? Make sure you've opened the Enterprise version to see the EIR option in your preferences. 


However if you only have the Enterprise version and you still can't use the feature, you'll want to contact our support. They'll check on your company file securely and ensure you'll be able to use the feature and apply multiple receivings. 


Here's how contact them: 


  1. Press F1 to open the Help window. 
  2. Click the Contact Us button at the bottom. 
  3. In the box, type something like "EIR option missing from preferences." 
  4. Hit Continue
  5. Choose how you want to reach us (phone or chat). 


Do you need to run reports for your financials and transactions after resolving the issue? Check this article out if you need to familiarize yourself with the different reports: Understand reports


I'll hear you out if you have any other concerns regarding your company preferences or when recording other transactions. I'll see you soon. 

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