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KB003
Level 1

Liability Adjustments for Employee Benefits

I have Desktop Pro Plus. When I logged into QB my Liability window is showing old Liability Adjustments for Nov and Dec (Health, Vision, & Dental) being due. I checked my accounts, and they are fine. This is some type of a glitch What do I do? I did run the File Doctor, it found nothing.

Solved
Best answer October 03, 2023

Best Answers
MJoy_D
Moderator

Liability Adjustments for Employee Benefits

I can share additional information that can help you with getting rid of the overdue incorrect payment from your liability window, @KB003.

 

It depends on how you recorded the payment in QuickBooks Desktop (QBDT). You can check the following article and follow the steps provided on how to fix the issue based on your situation: Fix overdue or red scheduled liabilities in QuickBooks Desktop

 

Then, you may consider running the Payroll Liability Balance report to view unpaid liabilities. Then, here's how you can pay your non-tax liabilities in QBDT. Here's how you can run and customize this report: Customize reports in QuickBooks Desktop

 

Let me know if you need more help resolving the overdue incorrect payment. I'm always here to assist. Have a great rest of the day!

View solution in original post

3 Comments 3
ReymondO
Moderator

Liability Adjustments for Employee Benefits

Good day, . Thanks for sharing the troubleshooting steps you've done so far to address the issue. 

 

I'm here to provide you with additional steps to help resolve the problem with your payroll liabilities in QuickBooks Desktop.

 

To start, let's review your audit trail to identify who made the liability adjustments. Follow these steps:

 

  1. Go to Reports and select Account & Taxes.
  2. Click Audit Trail.
  3. Review the report.

 

If this isn't part of your employee benefits, we can simply delete it. Here's how:

 

  1. Go to the Employees menu and select Employee Center.
  2. Click the name of the employee in the Employee tab.
  3. Look for the liability transaction in the Transactions list
    Double-click the transaction and press Ctrl + Delete.
  4. Click OK.

 

Additionally, you can run the Payroll Summary report to double-check if everything is correct. Alternatively, you can use the Payroll Liability Balances report to verify the accuracy of the amounts to be paid.

 

Please feel free to leave a comment below if you have any other questions or concerns regarding payroll in QuickBooks Desktop (QBDT). I'm here to assist you further.

KB003
Level 1

Liability Adjustments for Employee Benefits

Hello,

When I pay my Medical, Dental, & Vision each month. I pay it from the liability window. I make an adjustment each time on an overage that the Company pays for ea. payroll item.

I deduct. the Payments on the 1st & 15th payroll check. My business usually has an overage, so I adjust it when I pay it out of the Liability window.

I logged in and Nov & Dec of 2022 appeared in my window? I went and checked the liabilty accounts and they were zeroed out. They were correct. How do I get rid of these Overdue incorrect payments from my liability window?

 

MJoy_D
Moderator

Liability Adjustments for Employee Benefits

I can share additional information that can help you with getting rid of the overdue incorrect payment from your liability window, @KB003.

 

It depends on how you recorded the payment in QuickBooks Desktop (QBDT). You can check the following article and follow the steps provided on how to fix the issue based on your situation: Fix overdue or red scheduled liabilities in QuickBooks Desktop

 

Then, you may consider running the Payroll Liability Balance report to view unpaid liabilities. Then, here's how you can pay your non-tax liabilities in QBDT. Here's how you can run and customize this report: Customize reports in QuickBooks Desktop

 

Let me know if you need more help resolving the overdue incorrect payment. I'm always here to assist. Have a great rest of the day!

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