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Level 2

Long lag times when using bundles. Estimates and invoices can take hours to build.

I do manufacturing and I use bundles to sell complete items that contain about 35 items each. This seems to seriously bog down QBO. Multiple "My Experts" calls later, I was told QBO cant handle that much data in an estimate or invoice. So I am wondering what other manufactures are doing when they build an item out of multiple components to sell it. Would calling all the items in my bundles "non-inventory" items eliminate the lagging issues? If I create and invoice or estimate and I sell 3 or 4 bundles (each bundle containing about 35 items) I will have a growing lag in the program. Every time I move the cursor to another filed it lags.  It starts at a 30 second lag then builds to about 5 minutes. Some of my bigger estimates or invoices can take 2 hours to build. Desperately looking for a solution!!

2 Comments
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QuickBooks Team

Long lag times when using bundles. Estimates and invoices can take hours to build.

Hello there, Tshockley.


This isn’t what I want for you to experience while using the online program. Like all modern web-based apps, QBO and its performance depend on the following: Computer’s processing power, amount of available RAM, and bandwidth of your internet connection.


If it’s below the system requirements, it can cause unexpected behavior in the program. Check out this guide to help narrow down the reason for slow performance: System requirements for QuickBooks Online.


To resolve the issue, follow the recommended steps in the following article and proceed to the How to improve performance section: Why is my QuickBooks Online slow?


For your other concern, there’s no need to change the item type to non-inventory. This is because the category doesn’t slow down the process of the online program.


For additional resources, here’s an article that contains resources to resolve browsing issues: Troubleshooting browser problems.


Don’t hesitate to leave a comment below if you need help when working in QBO. I’ll be around to assist further. Have a great day ahead.

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QuickBooks Team

Long lag times when using bundles. Estimates and invoices can take hours to build.

Hey there, Tshockley.


I’m back to check if the information I shared was able to help you with the long lag times. We want to make sure you have the best QBO experience.


If you continue to get the same result or any clarifications, click the Reply button and post a comment. I’ll be glad to lend a helping hand.

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