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SwitchcorInc
Level 2

Migration from Desktop to Online - Transaction detail report is missing NAMES for all deposits

I just migrated from Quickbooks Enterprise Desktop to Online (what a nightmare).  All of my Deposit transactions are missing 'Name'.  I have hundreds of sales transactions that are recorded as deposits from my bank account, but the vendor name is missing.  So I don't know where that money came from.  This seems BASIC.   For example, run a basic P&L report and in the revenues section, click on sales and you will see all my deposits but no name.  Expense transactions have names that came over. I called the migration and support teams 3 different times hoping I just get someone more knowledgeable and they just keep telling me this is a limitation in migration.  This is a bug or just a half developed migration tool.  I am not migrating any more of my clients until this is resolved.  Please tell me when it is fixed so I can do this migration again.  For now I am turning it off.

 

This is reported also here related to multi line split transactions, but it also happen for single line. Re: Transaction detail report is missing NAMES for deposits with multiple line items.

6 Comments 6
GebelAlainaM
QuickBooks Team

Migration from Desktop to Online - Transaction detail report is missing NAMES for all deposits

We can imagine how you feel knowing that this kind of issue you're facing right now, @SwitchcorInc is a limitation in migration. Let us give you some details about the issue and what we can do in the meantime to isolate the issue.

 

QuickBooks Desktop (QBDT) and QuickBooks Online (QBO) have different features, so when you switch from QBDT to QBO, you may notice differences in how your books appear. To learn more about it, see this article: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.

 

We can understand the importance of migrating from the QBDT file to QBO in the easiest and breezy way. However, this case is part of the product migration limitations. For now, you can send feedback to our product developers so they can get to know this problem better and give you the best QuickBooks experience. Opinions from our valued customers like you are greatly appreciated.

 

Here's how:

 

  1. Go to the Gear icon.
  2. Choose Feedback.
  3. Enter your comments or product suggestions.
  4. Then, click Next to submit feedback.

 

You can visit our QuickBooks Online Feature Requests website to track the status of your submitted feedback.

 

We'll be sharing these helpful articles to learn more about QBDT to QBO migration:

 

 

If you require any further information or additional queries, let us know by replying to the thread. We look forward to a successful working relationship in the future. Take care always!

SwitchcorInc
Level 2

Migration from Desktop to Online - Transaction detail report is missing NAMES for all deposits

Has this been resolved?  This is not a solution to a known issue that others are reporting.

4Gal
Level 10

Migration from Desktop to Online - Transaction detail report is missing NAMES for all deposits

@SwitchcorInc 

Which QB Desktop year version do you have? Can you still open your data on QB Desktop?

SwitchcorInc
Level 2

Migration from Desktop to Online - Transaction detail report is missing NAMES for all deposits

I have Quickbooks Enterprise 22

SwitchcorInc
Level 2

Migration from Desktop to Online - Transaction detail report is missing NAMES for all deposits

I have Quickbooks Enterprise 22

4Gal
Level 10

Migration from Desktop to Online - Transaction detail report is missing NAMES for all deposits

When your license expires, use the trial version of QB Desktop for good to access your historical data as a workaround.

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