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NewUser2021-
Level 2

MULTI-CURRENCY: INVOICING CUSTOMERS

Hello,

 

A few weeks ago, I set up a QuickBooks Online account with USD as the Home currency. At the time, multi-currency was switched off. I created all of my clients so by default they all have USD as the currency they pay me in (cf attachment).

 

Today, I enabled multi-currency because several of my customers are invoiced exclusively in Euros and they pay me exclusively in Euros.

 

However, on the customer profile, there is no way to change the currency I invoice the customer in. It simply says "This customer pays me in USD" with no way of editing that info.

 

How can I edit this information? Do I have to delete the customer and re-create him?

 

Kind rgds

Timothée

Solved
Best answer March 17, 2021

Best Answers
DivinaMercy_N
QuickBooks Team

MULTI-CURRENCY: INVOICING CUSTOMERS

Look no further, @NewUser2021-.

 

Yes, you can delete and recreate the customer so you can add the correct currency. Since Multicurrency will work on future transactions after it is turned on. Existing transactions and profiles will follow the setup currency before enabling the feature. Here are the steps you can follow to fix the currency of the customer:

  1. Go to the Sales menu and choose Customers.
  2. Look for the customer's name you'll need to delete and check the box beside the name.
  3. Hit Batch actions drop-down arrow and select Make inactivecurrency1.JPG
  4. Then, Yes
  5. Once done, click the New customer button.
  6. Enter the customer's info.
  7. Go to the Payment and billing tab and pick the EUR Euro currency for the customer under the This customer pays me with the field.
  8. When finished, hit Savecurrency2.JPG

 

For more info about the process, please see this article: Assign a foreign currency to a customer in QuickBooks Online.

 

Also, to get a list of all payments and invoices for each of your customers, you may pull up the Invoices and Received Payments Report. Then, customize it so it will only show the info you need. 

 

Let me know how this goes and leave a reply below if you need further assistance managing currency for your customers in QBO. I'm always here to help. Have a good one.

View solution in original post

2 Comments
DivinaMercy_N
QuickBooks Team

MULTI-CURRENCY: INVOICING CUSTOMERS

Look no further, @NewUser2021-.

 

Yes, you can delete and recreate the customer so you can add the correct currency. Since Multicurrency will work on future transactions after it is turned on. Existing transactions and profiles will follow the setup currency before enabling the feature. Here are the steps you can follow to fix the currency of the customer:

  1. Go to the Sales menu and choose Customers.
  2. Look for the customer's name you'll need to delete and check the box beside the name.
  3. Hit Batch actions drop-down arrow and select Make inactivecurrency1.JPG
  4. Then, Yes
  5. Once done, click the New customer button.
  6. Enter the customer's info.
  7. Go to the Payment and billing tab and pick the EUR Euro currency for the customer under the This customer pays me with the field.
  8. When finished, hit Savecurrency2.JPG

 

For more info about the process, please see this article: Assign a foreign currency to a customer in QuickBooks Online.

 

Also, to get a list of all payments and invoices for each of your customers, you may pull up the Invoices and Received Payments Report. Then, customize it so it will only show the info you need. 

 

Let me know how this goes and leave a reply below if you need further assistance managing currency for your customers in QBO. I'm always here to help. Have a good one.

View solution in original post

NewUser2021-
Level 2

MULTI-CURRENCY: INVOICING CUSTOMERS

Hi @DivinaMercy_N,

 

Thanks for the quick reply.

 

Problem solved!

 

Cheers.

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