I have Quickbooks POS V11 (2013) Multi Store Edition. We've expanded and I've added two registers. I now have my old register as my server and two client workstations. When I go and install Quickbooks POS on the client stations and chose client workstation, or single, I chose client. I put my original product ID in, because the multi-store ID won't work for this part (I upgraded from basic to Multi store previously). Now the server is running multi store and the other two registers are running basic. It won't allow me to enter the upgraded product number in anywhere. Can anyone help??
every installation of QuickBooks point of sale, whether server or client, should allow you to enter the product ID during installation. It is on the same screen where you enter the license number. Now, do you actually have three users on the multi store license? Or, perhaps you could share a screenshot of how it is not letting you enter the product ID.
The server file is converted to multistore. You will need 3 multistore license. or downgrade and upgrade to Pro. Be V-13 might be out of luck with support on this. Since you are expanding, have you considered the new features on V-19? Great deals are now in please. Contact your Solution Provider to upgrade.
Currently, you may only add users or stores to versions 18 & 19. Let me know if you need to upgrade. As a QuickBooks Advanced Solution Provider, I can give you a pretty decent deal. If you are a QuickBooks payments user on 2013, I can give you an excellent deal. Let me know if you need assistance.