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Sherri
Level 1

my profit and loss report

my profit and loss report doesn't show all my profit even though i have marked all my invoices paid. the report will show the first payment to the invoice but not the later payments. i went back and looked at my items the are all on the income accounts,then i went back and looked at the invoices. i can see where i added all the payments. the invoices even show they are paid in full but many of the payments don't show on the P & L report.  WHYYYYYYYYYY???????

help please  i have QB 2016

1 Comment 1
ReymondO
QuickBooks Team

my profit and loss report

I've some info on why your Profit & Loss report isn't showing some of your paid invoices. 

 

One of the possible reasons it happens is that the report you're using is already memorized. Once you use a categorized report, it will only show the data that is included in the filters. 

 

If this is the case, you can go back to the P&L report and revert its display. Just click Customize Report and select Revert to undo the categorizations.

revert report.PNG

It's also possible that the dates aren't properly filtered. Let's make sure that it is matched to when you exactly recorded the invoice payments. This will also help us identifying if the issue is within your company file.

customize report.PNG

If you've already done the following steps, I'd recommend updating QuickBooks Desktop to its latest release. Doing this action will help resolve some minor issues within the program.

 

If you're still getting the same result, run the Verify and Rebuild tools. The Verify Data self-identifies the most commonly known data issues within a company file while Rebuild Data self-resolves most data integrity issues that the Verify Data finds.


Additionally, you can check out this article for more details on customizing your reports in QuickBooks Desktop. This would help you in viewing the details that matter the most to your business.

Just tag my name in the comment section if you have any other concerns or questions. I'll get back to you as soon as I can. Stay safe.

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