my project list in QB Online isn't loading at all.

I'm having the same problem today. I have tried opening it in multiple browsers and still cannot get access. 

I'll connect you with our Live Support Team to take a closer look at your account in a secure setting and conduct a thorough investigation into the issue, ribarra and VOaccounting. Since the problem continues even after performing some troubleshooting steps.

To contact them, here's how:

1. Click the (?) Help button in the top-right corner of your QuickBooks Online account.
2. Choose the Assistant tab to get help from the QB assistant.
3. Type in Talk to an expert to get options for expert help. 
4. Select your preferred method to reach out to them. Be sure to check their support hours to know when they're available.

In case you'd want to add transactions to the project you created, you can refer to this link for a guide on what to do: Add new transactions to a project in QuickBooks Online or Intuit Enterprise Suite.

If you need any more help as you navigate QuickBooks, get back to us.