Need a call back concerning tax 941/944 to IRS through e-payment. Got a Letter from the IRS saying I paid incorrectly. I owe $159.92. I had some tax deducted with the PPP money and it doesn’t look like the IRS recognizes this from the forms sent in.
I'd be glad to point you to the right direction to review and correct your tax epayment.
You'll want to review the tax amounts from the rejected e-payment. Our Payroll support agents will be able to adjust and correct your 941 or 944 taxes with the PPP deduction factored in. They'll pull up the forms and proceed with the adjustment. I'd like to do it here, but I'm unable to access the forms in a public space.
Follow the same steps given by MorganB. If you're on the new QB Assistant Help menu, here's how you can schedule a call back:
Click the Help menu.
In the QB Assistant window, click the Talk to a human option.
Choose the same option again.
In the chatbox, enter something like "review and correct 941/944 epayment" or similar.