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userlovenfamilyfarms
Level 1

Need help contacting a human at Quickbooks

How do you contact Technical support?
4 Comments 4
ChristieAnn
QuickBooks Team

Need help contacting a human at Quickbooks

Hi there, userlovenfamilyfarms.

 

Welcome to QuickBooks Community. I'll make sure that you'll be routed to the right support team and be able to peak with our QuickBooks representative. Before I route you to them, may I ask what's happening as I may be able to assist you? Please know I'm always around to help with any QuickBooks issues you may be having.

 

To start contacting our QuickBooks Support Team, I suggest going to the Help icon. From there, you'll have the option to choose a callback and fill in a piece of information so an expert can call you back. You also have the option to select Chat.

 

Here's how to contact them:

 

  1. Open your QuickBooks Account.
  2. At the top right, click the Help icon.
  3. Choose the Assistant section.
  4. Type your concern in the Type something field.
  5. Click Talk to a human.
  6. Click I still need a human.
  7. Click the Get help from a human.
  8. You'll be routed into the How can we help? page. Then, select callback or how you want to contact them and fill in the information.

 

You can browse this article to learn more about the different types of support we offer at Intuit and its availability: Support hours and types.

 

However, if you're getting any issues or unable to reach out to our Support Team, phone lines are now open. We temporarily suspended calls to prevent long hold times as we resolved a direct deposit payroll issue. Employees should receive paychecks by end-of-day today. Thank you for your patience as we resolved this issue.

 

See this link to be updated with the current status of the Direct Deposit concern. You can also click on Subscribe to Updates to receive notification emails if there are outages in QBO.

 

I'm also adding this article to further guide you in effectively managing your business using QBO: Help guide for QuickBooks Online. It contains topics about advanced accounting, banking, and payments to name a few.

 

Let me know if there's anything else you need help with. Know that I'm always here to help you anytime. Take care and keep safe!

MIKEMOGLE
Level 1

Need help contacting a human at Quickbooks

NEED SOMEONE TO CALL ME AND TO SCREEN SHARE MY CHOICES ON QUICKBOOKS [Removed] MIKE

Fiat Lux - ASIA
Level 15

Need help contacting a human at Quickbooks

@MIKEMOGLE 

Any specific issue? Do you need to open a new blank QBO account or else?

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

 

AlcaeusF
Moderator

Need help contacting a human at Quickbooks

Hi @MIKEMOGLE,

 

I appreciate your time here in the Community. I'm here to share some information that can help you contact QuickBooks support.

 

I know that you need to get hold of someone for screen sharing. However, the option or ability to call is unavailable in this public forum.

 

You can use the Get a callback or Start a chat feature from the Help menu. Our Support Team can securely access your account and assist your further with your QuickBooks concern.


Here's how:

 

  1. Click the Help option in the upper-right corner.
  2. Go to the Assistant tab.
  3. Press Get help from a human
  4. Select Chat with us or Have us call you.

 

Also, please don't hesitate to share more details of your concern with us. You can add a comment below, and we'll be sure to get back to you.

I've attached an article you can use to know more about our support hours for QuickBooks Online:
QuickBooks Online Support.

 

Feel free to hit that Reply button if you need assistance related to QuickBooks in this forum. Have a great day ahead.

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