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Ed_R
Level 1

Need phone number

Can't find a phone number to talk to someone about my intuit gopayment account. Intuit changed my account to a monthly $20.00 charge without my OK.

3 Comments
Nick_M
QuickBooks Team

Need phone number

Hello, Ed_R

 

I'm happy to help get you connected to our customer support team. Follow the below steps to do so. 

  1. Click the Help(?) in the top right corner
  2. Hit the Contact Us button
  3. Type your reason for contact in the text box
  4. Choose your preferred method of contact (if its speaking with a rep on the phone click "Call Me Back")

Once complete, the next available agent will reach out as soon as they're available.

 

I'm also providing you with a helpful tool, it's a link to our GoPayment app FAQ page.

 

If you need anything else, feel free to post down below. 

 

 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Accept as solution"

 

 

tracy1019
Level 1

Need phone number

please give me a live customer service rep. i need to talk to a live person. need the phone number to call a live customer service rep

thanks

tracy, 

jacobsen landscape contractors

LollyNino_C
QuickBooks Team

Need phone number

A pleasant day to you, @tracy1019

 

Thank you for posting here in the Community. You've got me here to assist you with any QuickBooks concern. If you could please provide me with some more details for what you were experiencing, I would be happy to take a look and help get it taken care of.

 

On the other hand, we've recently updated our customer care experience. The best way to reach our support team is to sign in to your account, select the Help icon on the top right, and then Contact Us at the bottom of the panel.

 

Please see the steps and snips below for your reference:

  1. Click on Help at the top menu bar.
  2. Hit on the Contact Us button.
  3. Enter a brief description of the issue in the What can we help you with? box.
  4. Press on Let's talk.
  5. Select on Get a callback.
  6. Key in your contact details, then tap on Confirm my call.

 

They're available from 6:00 AM to 6:00 PM on weekdays and from 6:00 AM until 3:00 PM on Saturdays.

 

To ensure we address your concern on time, check out our support hours.

 

I have here a link that you can visit about some helpful articles that contain information on how QBO works: Get started with QuickBooks Online.

 

I'm just a few clicks away if there's anything else you need or if you have any other QuickBooks concerns. Have a good one.

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