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Join nowThank you for raising your estimate concern here in the Community, Skottydawg1.
We recognize the inconvenience you're experiencing when adding estimates to the mobile app version. This prevents you from completing your accounting tasks and other business process. Let me help and provide clarification about this matter.
We've received similar cases or reports about the latency of displaying estimates in the mobile app version. Let's uninstall and reinstall QuickBooks Online (QBO) from your device to start on a clean slate.
Simply drag the app to the Uninstall section and click Yes to confirm. Refer to the following links to reinstall the QBO mobile app:
Take a look at this article for detailed instructions on installing the program: How to download the QuickBooks Online mobile app.
After performing these steps, create an estimate again. If there's still latency in displaying the sales entry, I recommend contacting our QBO Care Team so they can add you to the list of impacted users.
On the other hand, access the online program via browser to check the estimates from there. Furthermore, open each reference below to learn more about the tasks you can do using the mobile app version as well as instructions to improve the working performance of your QuickBooks:
Feel free to return to this thread if you run into hurdles while working in QuickBooks or adding estimates. I'll be sure to provide the assistance you need, Skottydawg1.
I recognize the urgency of getting this issue fixed, @Skottydawg1.
I'll lay down a few alternatives to help you sort out this query about adding estimates in the QuickBooks Online mobile app.
Have you tried logging into your QuickBooks Online account using a browser to check the estimates? If done but the issue persists, we recommend contacting our Customer Support Team, as my colleagues suggested since we've also received similar cases about this latency of estimates in QBO. This way, they can further investigate what's causing this problem and guide you on a possible fix.
Here's how you can reach out to them:
You can view this link for other ways to contact them: QuickBooks Online Support.
Moreover, please head to this article if you want to modify your estimates to have professional-looking sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.
It's my priority to ensure that your concerns are fixed. Please don't hesitate to add your concerns about sales transactions or other QBO-related tasks. We're always here to help. Keep safe always.
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