Welcome to the Community space, @jessica-comfortz.
I appreciate you sharing your experience about the scamming incident that you encounter. By doing this, other QuickBooks users would be aware.
Here at Intuit, protecting the privacy and security of your QuickBooks account is our top priority. When receiving a call from an unknown number, we recommend not giving any personal information, especially your account details not until verified that it's from QuickBooks.
To keep your account secure and how we protect your financial information, share you some tips:
For more details about protecting your account from the scam, you can visit the below articles:
Don't hesitate to add a comment if you need anything else. I'm always here to help. Keep safe always, and have a great day.
This just happened to us today. Called and asked for accounts payable manager, said they were from Quickbooks customer service and needed to get an updated credit card for our annual fee renewal since our autopayment was declined with the card we had on file. I politely said thankyou and hung up. It was an 800 number that called in.