Showing results for 
Search instead for 
Did you mean: 
Level 1

not getting attachable ref with invoices

i am using c# sdk to get invoices but i am not getting attachableref along with it though attachments exist against these invoices





returns me invoices without attachments

3 Comments 3
QuickBooks Team

not getting attachable ref with invoices

Thanks for checking in with us, Learning112.


You can enter the Ref No. or Payment No. in the Description column. To learn more about customizing your sales forms, you can check out this article: Customize invoices, estimates, and sales receipts in QuickBooks Online (QBO).


You can also add them as a custom field in the Header section of the template. Just click the Header part of the sample form and click the + Custom field link under the Display section. Then, enter the Ref No. and Payment No. in each field.


For more details about this one, please refer to this article: How to add custom fields to invoices.


In the meantime, let's perform some troubleshooting steps if this issue persist. To start off, try logging into your QBO account using a different or a private browser. There are times that the browser is full of frequently accessed page resources, thus causing some errors and/or unusual responses.


To use a private browser, here's how:


  • On your keyboard, press Ctrl Shift (Google Chrome).
  • Ctrl Shift (Firefox or Internet Explorer).
  • Control Option (Safari).

If it works, return to your default browser and perform clear cache to remove temporary internet files on your computer. Before doing so, make sure to take note of your saved passwords and URLs.


That's it! Give this a try and let me know how it goes by leaving a comment below. Please know that I'm only a post away if you have any follow-up questions. Wishing you and your business continued success..

Level 1

not getting attachable ref with invoices

actually i am asking for the c# sdk as i need to integrate it with an app made in c#
all i want is to get attachablerefs along with the entity i.e "Invoice" in mentioned case

QuickBooks Team

not getting attachable ref with invoices

Hi, Learning112


When it comes SDK C#,  I'll direct you to our Intuit Developer Team. This is a separate forum where you can post questions about programming concerns.


Here's how:


  1. Go to this link: Intuit Developer Support.
  2. Choose the QuickBooks Online tile under What do you need help with?.
  3. Tap the Ask a Question button.
  4. Log into your existing Intuit Developer Account or create a new one.
  5. Enter your concern.
  6. Hit Ask.

You can also click the API Docs & Tools menu on the Intuit Developer's page to check for articles and guides.


You're always welcome to visit us again if you need help with your QuickBooks account. Have a great day!

Need to get in touch?

Contact us