Thank you for adding your brand new post, @lbr549. I'm here to address your concern today.
Did you open QuickBooks Desktop (QBDT) as an admin? If not, restrictions can affect the behavior you're getting. Thus, you can close your file, then access it as an administrator to see your option.
If you're asked to update your software, learn about the process from these articles:
If it's payroll related, see this resource as your guide: Get the latest payroll tax table update.
Also, these links will give you more details about user roles and restrictions:
Drop your reply in the comment section below if you have follow-up questions. I'm more than happy to help you again. Keep safe!
