Pap Premier Software Bundle for 2024

Thanks for raising your concern here, @jrcolt45.

Let me help you upgrade your PAP Premier Software Bundle to 2024.

You can visit our website to download the latest QuickBooks Accountant 2024. From there, click the Download dropdown to select your version. See the screenshot below for your visual guide:

Moreover, you can always browse for some helpful articles to help you in completing your tasks when using QuickBooks. 

Please come back if you have further questions about updating your PAP Premier Software Bundle. I'm always around here, Keep safe.

Can someone tell me how to find the license number associated with the Pap Premier Software Bundle for 2024 that I purchased in January 2024.  If anyone could help me with this issue that would be very helpful.  

We're here to make sure you can find the license number associated with the Pap Premier Software Bundle, RAS1976.

If you're an accountant or ProAdvisor who is on a PAP (ProAdvisor Program) software bundle, here's how you can locate your product number, license number, version, and release:

1. Sign in to camps.intuit.com. Or learn more about signing in.
2. Select Products and Services, then show more products and details.
3. Choose PAP Software Bundle, then Details.
4. Select Show More, then Intuit QuickBooks Desktop Accountant Plussubscription current version to view the license and product information of the latest version.

You can also find the product information you need in the software itself. To do this, here's how:

1. Open QuickBooks Desktop.
2. Press the F2 key.
3. Look for your product name, product number, and license number in the Product Information window.
4. Look for your release at the end of the product name.
5. Look for your version in the Version Used on File section. 

For the complete details, please see this article: Find QuickBooks Desktop license info.

Additionally, you can use the Customer Account Management Portal (CAMPs) for QuickBooks Desktop to manage your accounts, products, contacts, billing, user ID access, and much more. You might want to check out this article to guide you on how: Change, manage, or update your Intuit account with CAMPs.

Feel free to visit us in the Community if you need further assistance with your license number and product details, and we'll respond promptly to help. Stay safe, and have a wonderful day ahead.

Unfortunately when I look at my account's products and services the PAP Premier Software Bundle for 2024 is not listed.  I paid for this product on 1/8/2024 so I do not why it was not loaded to my account.  I need to get this issue resolved ASAP so please let me know what steps I need to take today to get this issue resolved.  Thank you for your help.   

Hi there, RAS1976. I'd like to provide some information regarding the PAP Premier Software Bundle.

It appears that the PAP Premier Software Bundle isn't loaded to your account, even though you have already subscribed to it. To resolve this issue, I recommend contacting our Customer Care team. They are experts in dealing with such situations and will be able to securely access your account and investigate why you're unable to access the bundle.

Here's how to reach them:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Select Contact Us.
4. Enter a brief description of your concerns.
5. Click Continue.
6.  Choose to chat with us or Have us call you.

To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more information.

In addition, I've included a link to a detailed resource that explains the changes to the ProAdvisor bundle license, which you may find useful in the future: Announcing changes to QuickBooks products & pricing + QuickBooks Desktop FAQs.

Please feel free to reach out to me if you have any further questions regarding the PAP Premier Software Bundle. I'm always here to help. Stay safe!

Thank you for your help and I have got the issue resolved and I am downloading the 2024 QuickBooks Desktop version as I write this response.

Good morning, @RAS1976. 

Thanks for coming back on this thread. 

I'm glad that you were able to get your issue resolved. 

If you have any further questions, don't hesitate to ask. We're always here to lend a helping hand. Take care! 

I'm having the same issue.  Trying to get a new computer set up in case the old one tanks during tax season.  It sure would have been great 1) to be able to solve without having to call customer "support" , especially since 2) I called on a Saturday AM and was told that they were closed.  The message couldn't even be bothered to tell me what the hours are.  Apparently they should have been answering the phone.  I've been a proadvisor for 20 years and everything was wonderful until the last 3 or 4.   

@ManonJen 

Do you need to install QB Desktop on a new machine? Any specific error?

We greatly appreciate your continued use of our product over the years, @ManonJen.

Our QuickBooks Customer Support is available from 6:00 AM to 6:00 PM on weekdays. Please be aware that the supported hours may not cover occasional downtime due to system and server maintenance like;(company events, U.S. holidays, and unforeseen circumstances.)

To address this issue, Could you please specify the problem you're facing and the version of QuickBooks you're using? Please share detailed information and a screenshot of the issue for precise solutions. Please mask any personally identifiable information (PII) for security purposes.

I'll wait for your response to this thread. Just leave a comment below. Have a nice day.