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KnoxFarm
Level 3

Picking a long-standing nit!

This has bugged me about QB for literally =decades=!  Doing account reconciliations today and I just need to say something.  Why, why, WHY doesn't QB change all dates on the page where you enter your ending balance, fees and interest?  I mean, why the hell would fees and interest have different dates?  It's a MONTH END reconciliation, right?  You enter the ending date (if different than the usual last day of the month), so why don't the other 2 date windows change, when you change the ending day?  Just f'n =stupid=!  Grrrrrrrrr...

</rant>

  

3 Comments 3
RCV
QuickBooks Team
QuickBooks Team

Picking a long-standing nit!

I can share some information on how the reconciliation date working, KnoxFarm.

 

The Statement Date, Service Charge, and Interest Earned date are automatically filled in the Reconcile page. Usually, it's 30 or 31 days after the date you entered for the previous reconciliation.

 

If the interest and fees date period were entered on11/15/2019, then the next reconcile period will be on 12/15/2019. This can cause different dates on the Reconcile page. However, you can manually change it to match the statement date.

 

If the same thing happens on the next month's reconciliation, it's possible there's damaged data in the company file. You can check out this article for the steps and details to troubleshoot the problem: Resolve data damage with your QuickBooks Desktop company file.

 

If the problem persists, I'd suggest contacting our Technical Support Team. They'll investigate what's causing this issue.

 

Here's how:

 

  1. Click Help on the top menu.
  2. Choose QuickBooks Desktop Help.
  3. Enter your concern in the Search field.
  4. Tick the Search icon
  5. Tap the Contact Us link.
  6. Choose Get a callback to connect with us.

QBDT Help 01.PNGQBDT Help 02.PNG

 

For more details about reconciling an account, you can check out this article: Reconcile an account in QuickBooks Desktop.

 

Please reply to this post if you need anything else with reconciliation. I'm here to help.

KnoxFarm
Level 3

Picking a long-standing nit!

Yes, I understand that all the dates are automatically filled in, and QB will automagically change the date to month end date whether 28, 29, 30 or 31.  That's NOT what I'm referring to.  Chase bank will, in some months, not use the standard last day of the month for statement closing dates.  All my November statements from Chase have Nov. 29 closing dates instead of Nov. 30, like my other accounts.  So, I have to manually change the ending date when I enter the ending balance.  WHY can't QB recognize this and change the interest and fee dates to match?  I have no clue what language QB's written in, but I'd be willing to bet that there's some way of stating "INTDATE=ENDDATE" and "FEEDATE=ENDDATE"...

Anna S
QuickBooks Team

Picking a long-standing nit!

I'll do my best to keep up with your request, @KnoxFarm.

 

I appreciate your attention to this matter and I can see how this addition would help you better manage your statement's interest and fee dates. While Quickbooks Desktop doesn't offer this feature yet, I have submitted feedback about the ending date changing automatically. Our developers will be able to work to better benefit you and others. Our product development team regularly reviews customer submitted feedback and customizes the product to better suit our customer's needs.

 

I have listed below links to help you submit feedback and access our QuickBooks Blog that contains all of our current updates:

 

https://quickbooks.intuit.com/commerce/common/fragments/feedback.jsp
 

https://quickbooks.intuit.com/blog/
 

 

Thank you for reaching out the Community. Have a great day.

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