The community page is a public forum where we support customers who need help by leaving a message, @stefanie4.
I want to help you here. However, we have a designated department that can assist you if you want to discuss it over the phone. And it only takes a few easy steps to get in contact with our Customer Support Team.
You can check this reference first that tackles our hours of operation to ensure they can immediately assist you: Support hours and types. Then follow these steps below:
- At the top right, click the Help menu.
- Select Contact Us.
- Enter your concern in the box.
- Click Let's Talk.
- Scroll down and choose to Get a Call.
Let me share this link where you can learn more about the use of different features in QuickBooks Online. You can select all topics listed horizontally and vertically to view them.
Please know that I'm always around to help with any QuickBooks issues you may be having. Additional screenshots or details are appreciated. This way, I can provide the best resolution for your concern. Have a good one.