I'm grateful you took the time to post here in the Community, @diannefoley19. I'm thrilled to have you on board and committed to ensuring you receive the support you need to manage your payroll efficiently.
I want to clarify that our Support team can only call you back if you've scheduled a callback appointment. If you haven't done so, I recommend contacting again. Our Support team can access your previous call and provide further assistance.
To get in touch with them, follow these steps:
- Sign in to your QuickBooks Online company.
- Go to Help.
- Select Contact Us.
- Enter your concern, then select Let's Talk.
- Choose Get a callback from the next available expert.
Alternatively, you can also contact them outside QuickBooks by following these steps:
- Go to the https://help.quickbooks.intuit.com/en/contact link.
- Click Search for something else.
- Tap Start a Message and enter your concern.
Furthermore, I recommend bookmarking these articles to guide you in keeping track of your employee's expenses in QuickBooks Online Payroll:
Please note that we've removed the phone number you provided in your post for security purposes.
Add a reply below if you have other concerns or questions you'd like to discuss. If you need help with your records, reports, and taxes, let us know. Our Community forum is always available for any assistance.