cancel
Showing results for 
Search instead for 
Did you mean: 
RM605
Level 1

Price Increase

I agree - the price increase is disgusting!  We are a small business - literally my husband. He uses QB for invoicing, accounts receivable, checking, and reports, as needed.  That is it ... nothing else. Our accountant does the quarterly taxes.

 

We cannot afford to pay $1000/year on this software!  What are the options other than QB?  

RM605
Level 1

Price Increase

I agree - the price increase is disgusting!  We are a small business - literally my husband. He uses QB for invoicing, accounts receivable, checking, and reports, as needed.  That is it ... nothing else. Our accountant does the quarterly taxes.

 

We cannot afford to pay $1000/year on this software!  How long will we have access to QB DESKTOP?? Is that going to be disabled??  If so, way to screw your loyal customers.

JoanaC
QuickBooks Team

Price Increase

I recognize that managing expenses is essential for your business, and I empathize with your concerns about the software costs @RM605.Let me collect the necessary information to provide you with a clear overview of the available options.

 

You can still use your QuickBooks Desktop until May 31, 2025. If you don't upgrade your QBDT 2022 to the new version, you will not have access to live technical support and any other Intuit services that are integrated with Desktop, such as:

 

  • QuickBooks Desktop Payroll Services
  • Live Support
  • Online Backup
  • Online Banking

 

It means you can only use the software for manual tracking and to keep your company data. Here's an article you can read for more insights: QuickBooks Desktop service discontinuation policy.

 

Additionally, you can refer to this resource, which offers comprehensive details regarding the cancellation policies for QuickBooks Desktop: QuickBooks Desktop cancelation policies.

 

Please don't hesitate to reply in this thread with any questions you might have about your subscriptions. We are committed to providing you with prompt and personalized responses to ensure you receive the best possible assistance.

 

RM605
Level 1

Price Increase

So, just to confirm, if I don't pay the $999 subscription fee, I can continue to use the product indefinitely?  We do not need support.  We have not called for support in years.

 

Candice C
QuickBooks Team

Price Increase

Good morning, @RM605

 

We appreciate you coming back and asking additional information. 

 

If you don't upgrade your QuickBooks Desktop 2022 by May 31, 2025, you won't have access to live technical support if you run into problems or any of the other Intuit services that can be integrated with QuickBooks Desktop. This includes QuickBooks Desktop Payroll, QuickBooks Desktop Payments, and online bank feeds. Discontinued versions won't receive the latest critical security patches and updates.

 

Review these two guides for more details: 

 

 

I hope this helps answer your question. Feel free to reach back out if you have any other concerns. Take care! 

Chrea
Level 6

Price Increase

@RM605 

You have QB Desktop Pro Plus for single user, correct? 

Do you need to run any add-ons? e.g QB Payroll, QB Payment

RM605
Level 1

Price Increase

Correct.  We have single user QB Pro Plus 2023 - apparently it is a subscription.  We thought it was just a download.  We do not use any add-ons.

RM605
Level 1

Price Increase

Correct.  We have QB Pro Plus 2023.  We thought we were purchasing a stand alone/desktop version, not a 'subscription' that we had to pay for yearly.  We do not use any add-ons.

Chrea
Level 6

Price Increase

@RM605 

If you don't need to run any add-ons, you may consider switching to QB Desktop with a non subscription license. You can contact @Fiat Lux - ASIA for the workaround.

RM605
Level 1

Price Increase

@JoanaC  - So, just to confirm, if I don't pay the subscription fee, I can continue to use the product indefinitely?  We do not need support.  We have not called for support in years.  I already read about a 'non-licensed' QB product.  We use Desktop Pro Plus 2023 currently.

RM605
Level 1

Price Increase

@Chrea - who is @Fiat Lux - ASIA ?

Chrea
Level 6

Price Increase

@RM605 

Click their profile name and you will know how to contact them. 

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us