Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowIs there anyone else that doesnt trust Quickbooks with all the mandatory updates, that block access to the software program you paid for, and just want to do the bookkeeping for your company, but are bombarded with mandatory updates? If you don't agree to their updates, you are denied access to your bookeeping which uses the software you thought you bought and paid for?
What is wrong with this company?! Dont they have something better to do with their time than block me for not wanting their wonky updates when i just need to invoice a client?!
What kind of block access do you mean?
Which QB Desktop year version do you have?
Hello there. I hear your sentiments. I can see how difficult this has been. Let me make it up to you by providing details about the QuickBooks update.
QuickBooks Desktop (QBDT) regularly launches mandatory updates to improve program functionality. This patch helps to ensure your company file will work efficiently and prevent encountering errors while working. That said, I've got here a list of other important reasons for the updates:
For reference, feel free to visit these articles:
If you have further concerns about this, don't hesitate to post again here. Please know that I'm always ready to lend a hand. Have a great week ahead and take care.
Since we upgraded to 2024, whenever there is an update I begin the update process but it stalls mid way. I don't have time to not have access to quickbooks so I have been cancelling. Now I can't even get into quickbooks.
I am happy to do the updates but can't be locked out when they stall out.
Please advise,
Thanks for getting involved with this thread, 22MicheleM.
Our Product Investigations team has been investigating an issue with program updates appearing to be frozen or stuck. After researching into this, Intuit has implemented a tool to help fix the issue. The Add Defender Exclusion utility is part of the latest version of our QuickBooks Tool Hub (v1.6.0.6 or later) under your Installation Issues tab.
Here's how to use the QuickBooks Tool Hub's Add Defender Exclusion feature:
If the problem continues, you can try turning off Windows Defender antivirus protection:
You can also try uninstalling and reinstalling QuickBooks using our latest full version installer.
In the event you continue encountering problems after troubleshooting, you'll want to get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.
Please feel welcome to send a reply if there's any additional questions. Have a great Wednesday!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here