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stopwaistingMYtime
Level 1

Quickbook updates

Is there anyone else that doesnt trust Quickbooks with all the mandatory updates, that block access to the software program you paid for, and just want to do the bookkeeping for your company, but are bombarded with mandatory updates? If you don't agree to their updates, you are denied access to your bookeeping which uses the software you thought you bought and paid for? 

What is wrong with this company?!  Dont they have something better to do with their time than block me for not wanting their wonky updates when i just need to invoice a client?!

 

4 Comments 4
Fiat Lux - ASIA
Level 15

Quickbook updates

What kind of block access do you mean?

Which QB Desktop year version do you have?

DivinaMercy_N
Moderator

Quickbook updates

Hello there. I hear your sentiments. I can see how difficult this has been. Let me make it up to you by providing details about the QuickBooks update.

 

QuickBooks Desktop (QBDT) regularly launches mandatory updates to improve program functionality. This patch helps to ensure your company file will work efficiently and prevent encountering errors while working. That said, I've got here a list of other important reasons for the updates:

 

  • Admin users are now able to edit the user ID while signing into the Intuit account. Also, they request access to a Secondary Admin (Intuit account) role.
  • QuickBooks Desktop now supports 1099-NEC and 1099-MISC print and e-Filing.
  • Improved and make sign-up process for QuickBooks Payments easier.
     

For reference, feel free to visit these articles:

 

 

If you have further concerns about this, don't hesitate to post again here. Please know that I'm always ready to lend a hand. Have a great week ahead and take care. 

22MicheleM
Level 1

Quickbook updates

Since we upgraded to 2024, whenever there is an update I begin the update process but it stalls mid way. I don't have time to not have access to quickbooks so I have been cancelling. Now I can't even get into quickbooks.

 

I am happy to do the updates but can't be locked out when they stall out.

Please advise,

 

ZackE
Moderator

Quickbook updates

Thanks for getting involved with this thread, 22MicheleM.

 

Our Product Investigations team has been investigating an issue with program updates appearing to be frozen or stuck. After researching into this, Intuit has implemented a tool to help fix the issue. The Add Defender Exclusion utility is part of the latest version of our QuickBooks Tool Hub (v1.6.0.6 or later) under your Installation Issues tab.

 

Here's how to use the QuickBooks Tool Hub's Add Defender Exclusion feature:
 

  1. Close QuickBooks and download a copy of the utility's most recent version, then run it.
  2. Follow along with your on-screen steps to complete installation and agree with our terms and conditions.
  3. Once it's installed, double-click its icon to open the tool hub. If you can't find your app, perform a search in Windows for "QuickBooks Tool Hub" and select the program.
  4. Access your Installation Issues tab, then go to Add Defender Exclusion.

 

If the problem continues, you can try turning off Windows Defender antivirus protection:
 

  1. Close QuickBooks.
  2. Turn off Defender antivirus protection in Windows Security.
  3. Reopen QuickBooks and start your update.

 

You can also try uninstalling and reinstalling QuickBooks using our latest full version installer.

 

In the event you continue encountering problems after troubleshooting, you'll want to get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.

 

Please feel welcome to send a reply if there's any additional questions. Have a great Wednesday!

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