cancel
Showing results for 
Search instead for 
Did you mean: 
TheStoreDecor
Level 2

QuickBooks asking to update even though it is on the current release R10P

We are using QuickBooks Desktop Enterprise 24.  We are on R10P.  After the total disaster that was R9P we managed to skip it and go straight to R10P a couple weeks ago.  Yesterday I started getting popups on two of my end users saying they need to update.  I verified and they are on R10P.  They have been on R10P for a few weeks.  R10P is the latest available for download.  They are clicking on Install later but how long is that going to last.  Anyone else seeing this?  Intuit needs to give us the option to turn automatic updates off like is was several version ago.  The setting is still there is is just greyed out.

2 Comments 2
TheStoreDecor
Level 2

QuickBooks asking to update even though it is on the current release R10P

So I ran the update on one user.  it actually went to R11P.  I then went back to the update download page and R11P had been pushed out there.  I guess it was either a caching issue or they were slow to publish the download.

 

I ran the update on my other workstations.  I turned off Windows defender per suggestion in the R9P thread and this R11P update installed in a matter of minutes.  Just putting this info out there in case others find this post.

Tori B
QuickBooks Team

QuickBooks asking to update even though it is on the current release R10P

Thanks for sharing the info, @TheStoreDecor

 

You're right. The R11 update patch has been released. I'm glad to see your updates are running smoothly. 

 

As you mentioned, just in case another user runs across this thread, I wanted to share our help guide to install the latest update: 

 

 

Please know you can always reach out to the QuickBooks Community any time you need a helping hand. Take care! 

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us