this AM , when i opened quickbooks for Mac 2020, the home screen looked very different and I want to change it back to how it was yeasterday. Please help ... ALSO I am trying to speak with a live person by phone about this matter and connot find a way to do this. the chat doesnt work
I'm here to guide you in performing some troubleshooting steps to isolate this concern
Let's stat by updating your QuickBooks software is updated to the latest version. This makes sure that the program displays the latest foreign exchange rate and downloads needed patches to resolve unexpected behavior.
From the QuickBooks▼ drop-down, select Check for QuickBooks Updates.
If a newer version is available, select Install Update.
When prompted, select Install and Relaunch.
When the update is complete, QuickBooks for Mac automatically opens.
Once completed, make sure to restart QuickBooks to ensure that all components are updated. Then, you can try reviewing your Desktop View Preferences to ensure that it is set to save the configuration you set as its background. You can refer to this article to learn more about customizing your workspace, toolbar, tabs, and color display in QuickBooks for Mac: Customize your QuickBooks display.
If the issue persists, you'd want to run the built-in Verify and Rebuild tool. This is a built-in tool that auto-detects and auto-fix data damage issues within QuickBooks. Here's how:
Open your QuickBooks company file.
Choose the File menu.
Click Verify Data.
Pick OK when you see the message QuickBooks detected no problem with your data. You may continue using your company file.