Quickbooks desktop Mac to quickbooks online

Abqtaxally · ‎July 30, 2021

Hi,

I currently have QB Mac desktop 2020. I recently bought a Qb online subscription.
I am having difficulty exporting the company file to online.

here is what I’ve done

- I updated my QBMD to latest update.

- I’m signed into desktop and online as Admin

- I verified data in utilities.
- I made sure I have less than maximum number of “tickets”

- I’ve run a rebuild and verified. No errors
when I go to export to online in desktop it checks all the boxes for updates, data etc

I sign in to my online account, select company name and then it says

”error processing data”

Help please!!

LieraMarie_A · ‎July 30, 2021

I appreciate the steps you've performed trying to fix the issue, @Abqtaxally.

Since the behavior continues after trying the troubleshooting steps, I encourage reaching out to our Support Team team. This way, a representative can review the root cause of the error and can investigate this further.

Here's how:

Select QuickBooks Desktop Help from the Help menu.
Click Contact Us.
Type in a short description of your concern, then Continue.
Choose a way to connect with support.

I'm sure that an agent would be happy to assist you with any questions that you have. For more details about our support availability, refer to this article: Contact Support.

I've included some articles that provide troubleshooting steps in resolving common errors when exporting your file:

I'd appreciate if you can update me on how it goes or if you have any questions. I want to make sure this gets resolved.

Fiat Lux - ASIA · ‎July 30, 2021

@Abqtaxally

Do you need to migrate data from QBD Mac to QBO US version?

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

Make sure your Total Targets < 350K prior to migrating data to QBO.

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Quickbooks desktop Mac to quickbooks online

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