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Buy nowQuickBooks has gone and doubled the original amount of an old bill from 2022. The bill was paid on time back then for the correct amount. Clicking on the bill in the vendor center shows the bill for the correct amount. When looking at the check in bill payment, it shows that the original amount due is twice the actual amount of what it was. Apparently this happened a with an update but we didn't notice it until it resulted in two things: it now shows up as a bill in our pay bills screen (and on our AP reports) AND it has messed up our Balance Sheet, it is now no longer in balance as of the date of the original bill. Nobody at the company has made changes to it and the bill itself now shows a portion of the original correct amount as "uncategorized expense" instead of what it actually was categorized as. How did this happen (with an update) and more importantly....How do we fix it? Rebuilding the company didn't work.
You can also run QuickBooks Tool Hub as additional troubleshooting and run the Quick Fix My Program to repair data issue, @BettyBrewster.
To begin, I acknowledge for sharing your concern in a detailed manner and for rebuilding your data on your own. QuickBooks Tool Hub can also helps you troubleshoot and resolve common issues in your QuickBooks Desktop.
If QuickBooks Tool Hub is not installed, follow step 1 then proceed to step 2. If already installed, you can proceed directly to step 2
Step 1: Download QuickBooks Tool Hub
Step 2: Run QuickBooks Tool Hub
If the issue persists, I highly suggest contacting our Live Support Expert to further investigate this issue, as they have the necessary tools to assist you with this matter.
Here's how:
Moreover, you can visit this article for your future use if you want to export reports to Excel from QuickBooks Desktop: Export reports as Excel workbooks in QuickBooks Desktop.
You can always return to this thread if you have further concerns regarding your QBDT data. I'll keep my notifications on to assist you.
Run the Verify/Rebuild Data utility. Any unresolved error message?
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