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BrettS11
Level 1

Quickbooks Mac 2015 no longer works

A user had to update his OS to prepare for the possibility to move to a new device but upon updating quickbooks 2015 desktop is no longer opening. I can't seem to find any useful information regarding this, or a fix. Any information would be great. He just updated to Big Sur. I haven't had him update further. Any help is appreciated. 

2 Comments 2
ChristineJoieR
QuickBooks Team

Quickbooks Mac 2015 no longer works

Hello there, @BrettS11. I can provide some information about the QuickBooks Desktop 2015 version.

 

QuickBooks Mac 2015 isn't running on your current OS since the version no longer meets the system requirements.

 

See details below for the minimum system requirement for QuickBooks Mac 2015:

 

  • Mac OS X v10.10 (Yosemite) or v10.9 (Mavericks)
  • Intel processor, Core 2 Duo or higher
  • Multiuser Server: Intel Core 2 Duo or higher processor to run server
  • 2 GB RAM (4 GB RAM recommended)
  • 250 MB of available disk space
  • CD/DVD drive (or Internet connection) for installation
  • Printer: 100% Macintosh-compatible printer, if you plan to print invoices, checks, deposit slips, lists, purchase orders, mailing labels, reports, or graphs
  • Checks: Use Intuit Checks if you plan to print checks. Canadian Image Ready Checks are not supported
  • Product registration required

 

Furthermore, in QuickBooks Desktop 2015, access to important add-on services has stopped working as of May 31st, 2018.

 

 

As a workaround, upgrade the QuickBooks version supported by your current OS or downgrade your OS to meet the system requirements for QuickBooks Desktop 2015.

 


Learn about the QuickBooks Desktop discontinuation policy and upgrade information. Check out this article for your reference.

 

Send us more queries about your QuickBooks subscription. We are always here to support you.

Fiat Lux - ASIA
Level 15

Quickbooks Mac 2015 no longer works

@BrettS11 

Utilize the trial version of any supported version (2019-2022) for the time being until he purchased a new license for the new machine. He can use each trial version and will run his QBD for up to 4 months. More than enough to let him buy and install a new machine without rushing.

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