Quickbooks mac desktop 2020 light gray characters

Hello, mldostal.

I have some information regarding the font for the line items on invoices or bills. 

Currently, you can only edit the invoice template to change the font preferences. We're unable to edit the line item's font on the invoices or bills in the program itself. You can adjust the brightness or contrast settings to see the lighter fonts a little bit clearer.

I recommend reaching out to Apple's support channels for the steps on how to do this. 

Our engineers might be working on this particular setting and might add this in the future. I suggest checking our official QuickBooks Mac website for news and updates about the program: https://qblittlesquare.com/.

Want to manage and record other sales transactions in QuickBooks Mac? Browse the articles here for guides and important pointers. If you want to know how much you've made from your sales, you can visit the Reports section to pull up specific reports. 

Do you have any other suggestions or questions? I'm willing to hear them. Just add the details here and I'll get back to you and help you out. 

Can you tell me why they are all light gray and how do I actually go about paying the invoices?

You've come to the right place, @four shooting stars.

Currently, the option to change the font color for items on the lines in invoices is unavailable, you can only change it in form templates. As a workaround, you can follow the recommendation of my colleague, jamespaul to adjust your screen brightness to see the fonts. 

Then, here's how to record the payment to the invoice:

1. Go to the Customers menu and click Receive Payments.
2. Select the Create a Payment on the left panel. To edit a payment, choose a payment in the list on the left panel and edit the information.
3. Enter the information at the top of the Payments window: choose the customer's name on the Customer: job field, set the Date, input the Amount, indicate the payment method, and enter a check number if the customer pays you by check.
4. Tick the box for the outstanding invoices and charges you’re receiving the payment for.
5. Choose how you want to deposit customer payments (Group with other undeposited funds or Deposit to).
6. When done, hit Save. 

For more info, see pages 108-109 of this guide: QuickBooks for Mac user's guide.

Also, you can browse topics in our QBDT for Mac user's guide to help you manage your transactions in QuickBooks. 

Let me know if you have further questions in processing invoice payments and leave a response below. I'm always here to help. Have a great day ahead. 

Light gray font color on light gray or white background is very hard to read. Please work on this so our eyesight doesn't continue to have to strain.

I want to ensure this is taken care of, @LJ1000.

I understand that you want to make some changes and improvements to QuickBooks Desktop (QBDT) to meet your business needs. The more feedback about a certain feature our engineers receive, the bigger the chance it'll be added.

Also, you'll want to visit our blog. From there, all our innovations will be posted. If you need articles and references in managing your business, check our QuickBooks Help.

Keep on posting here if you have more questions. We'll respond as soon as we can.