cancel
Showing results for 
Search instead for 
Did you mean: 
Joshua_21
Level 2

QuickBooks Missing PDF Component

Hello,

 

I've recently encountered an issue with QuickBooks 2023 on my Windows 11 system. The software is consistently displaying an error message stating, "QuickBooks detected that a component required to create PDF files is missing." This issue has prevented me from printing documents and reports which is a key part of my work operations.

 

To troubleshoot this problem, I've already followed the steps to repair the XPS Document Writer and used the Print and PDF Repair Tool, yet the QuickBooks PDF Component Missing issue. I'm seeking additional guidance on how to resolve this matter. Any assistance would be greatly appreciated. Thank you in advance for your help.

22 Comments 22
Rasa-LilaM
QuickBooks Team

QuickBooks Missing PDF Component

Hello there, Joshua_21.

 

I appreciate all your time and effort to move past the error. Let's go over some troubleshooting steps to help you print transactions seamlessly. 

 

Before we start, allow me to share some of the reasons that cause the QuickBooks Missing Component PDF error. variety of causes. These are the following:

 

  • A missing or damaged Adobe Reader application.
  • You're using an outdated version of the Adobe Reader program.
  • An outdated version of the QuickBooks application.
  • Microsoft XPS Document Writer is turned off in Windows settings.

 

Since the steps mentioned above didn't resolve the issue, you'll have to download the latest maintenance release for your QuickBooks. This can resolve any errors you experience while working in the program and apply critical fixes. 

 

Here's how:

 

  1. In your company file, tap the Help menu at the top bar and choose Update QuickBooks Desktop.
  2. Head to the Update Now tab and tick the Reset Update box to remove previously downloaded releases.
  3. Click the Get Updates button and then press OK to continue.
  4. Once done, close and reopen your QuickBooks to kick off the installation.

 

If the issue persists, let's go ahead and perform the following:

 

  1. Set a new template for your form. 
  2. Change the template on your transaction.
  3. Create your .pdf.

 

If this doesn't fix the issue, I recommend contacting an IT professional or Microsoft for further assistance. You can browse this article if you wish to change the format of your PDF: Save QuickBooks Desktop PDF in legal size, landscape, or portrait orientation. 

 

In addition, these resources contain solutions on how to handle recoverable errors in QBDT and personalize your emails sent to your customers and vendors: 

 

 

Don't hesitate to let me know if you have any questions or concerns about this process. I'll get back to help you the best that I can. 

Fiat Lux - ASIA
Level 15

QuickBooks Missing PDF Component

To resolve the issue, search at the bottom of your Windows 11 screen for "run." Then ope the "Run App" that came up under your search and typed "optionalfeatures" into the Run App. A "Windows Features" window then open and scroll down to "Microsoft XPS Document Writer" and check the box next to it. I then pressed "OK". You should be able to start creating PDF Invoices again. 
 
Joshua_21
Level 2

QuickBooks Missing PDF Component

Hello Fiat Lux - ASIA and Rasa-LilaM,


Thank you for the comprehensive guidance on addressing the QuickBooks PDF component issue. I truly appreciate the steps you've outlined, and I've carefully gone through each of them.


I've made sure my Adobe Reader is updated, and I've also updated QuickBooks as recommended. I tried using a new template for my form and followed the instructions to enable the Microsoft XPS Document Writer in Windows 11.


The QuickBooks Detected that a component required to create pdf file still persists. Would contacting an IT professional be the best next step?


Thank you for all your assistance. I'm hoping we can get this resolved soon.


Warm regards,
Joshua

RoseJillB
QuickBooks Team

QuickBooks Missing PDF Component

I’ve got another step to get around the error message you received in printing in QuickBooks Desktop (QBDT), @Joshua_21.

 

Firstly, you'll want to ensure your QuickBooks Desktop is up to date to have the latest features and fixes. Once done, let's run the QuickBooks Print & Print Repair Tool from the QuickBooks Tool Hub to resolve issues on your company file. Here's how:

 

  1. Download and install the latest QuickBooks Tool Hub.
  2. Open the file you downloaded and follow the onscreen instructions to install and agree to the terms and conditions.
  3. Once installed, tap the QuickBooks Tool Hub icon to open.

 

 Then, performs the steps below to repair your QuickBooks.

 

  1. In the QuickBooks Tools Hub, select Program Problems.
  2. Click QuickBooks PDF & Print Repair Tool.
  3. Once completed, start orienting, emailing, or saving as a PDF from QuickBooks Desktop again.

 

If the same thing happens, we can proceed to another solution to fix the issue. That said, you can proceed to Solution 2: Restart and reset your temp folder permissions in this article: Fix PDF and Print problems with QuickBooks Desktop. Moreover, it’s also best to get guided by your IT professional to further help 

 

Let me know if you have more concerns about printing documents and reports. The Community always has your back. Have a good one!

Fiat Lux - ASIA
Level 15

QuickBooks Missing PDF Component

@Joshua_21 

Install the trial version for QBD 2023 Enterprise. Do you encounter the same issue?

markwilliam8506
Level 1

QuickBooks Missing PDF Component

QuickBooks Error 6000 80 is a common issue that occurs while attempting to open, restore, or back up a company file. This error is usually associated with issues related to the company file, network connectivity, or data corruption. To resolve QuickBooks Error 6000 80, follow these steps:

  • Update QuickBooks: Ensure you're using the latest version of QuickBooks. Outdated software can trigger errors.
  • Rename .TLG and .ND files: Locate the company file folder and find the files with the same name as your company file but with .TLG and .ND extensions. Rename them by adding ".old" at the end (e.g., company_file.qbw.nd.old).
  • Check Hosting: On the server, where the company file is stored, ensure that hosting is turned off in QuickBooks. Go to File > Utilities and choose Stop Hosting Multi-User Access.
  • Move Company File: If the company file is located on a network drive, try moving it to a local drive and open it there.
  • Use QuickBooks File Doctor: Download and run the QuickBooks File Doctor tool from the official Intuit website. It helps in diagnosing and fixing file-related errors.
  • Check File Permissions: Ensure that the folder containing the company file has the necessary read/write permissions.
  • Use UNC Path: Instead of using a mapped drive, access the company file using a UNC path (e.g., \server\companyfolder\company_file.qbw).
  • Disable Third-party Security Software: Temporarily disable any firewall or security software that might be blocking QuickBooks access to the company file.
  • Restore Backup: If the company file is corrupted, restore a recent backup of the file.

If the error persists despite these steps, consider seeking assistance from QuickBooks support or a qualified IT professional to diagnose and resolve the underlying issue.

Dragonherder
Level 1

QuickBooks Missing PDF Component

Hello and thank you for the previous comments and suggestions in this thread. 

I believe that I noticed that the Quickbooks Tool Hub that I downloaded is attempting to use Windows 10, which is not installed on my computer.


I am using Desktop 2019, which is admittedly a bit old. Will Desktop 2019 work with Windows 11?

Is there something else I should be doing to help the Tool Hub work properly on my new Desktop, please?

Thank You!

David

LieraMarie_A
QuickBooks Team

QuickBooks Missing PDF Component

Hello, David.  I wanted to address the situation regarding the version you're using.

 

QuickBooks Desktop (QBDT) Pro 2019 is considered a "sunset version." This means it has reached its end of life and is no longer supported. Due to the sunset status, the program may encounter compatibility issues with newer operating systems like Windows 11. This could be the reason why you're experiencing the error.

 

To resolve this issue and ensure a smooth experience, we highly recommend upgrading to a newer version. The latest ones are designed to work seamlessly with modern operating systems, offer better performance, enhanced security, and access to the latest features and updates.

 

Before upgrading, it's essential to back up your company files to ensure the safe transfer of your data to the new version.

 

Please don't hesitate to share any additional concerns or questions you may have regarding the program. I'm here to assist you every step of the way. Your satisfaction is our priority.

Fiat Lux - ASIA
Level 15

QuickBooks Missing PDF Component

@Dragonherder 

Try reinstalling your QBD 2019 in Win 8 compatibility mode. If you encounter errors, install the trial version for QBD 2021 to make sure. If it works, you can purchase the one time license for QBD 2021 to upgrade your version.

Dragonherder
Level 1

QuickBooks Missing PDF Component

Thank you both!

David

Ethel_A
QuickBooks Team

QuickBooks Missing PDF Component

Hello there, @Dragonherder.

 

I'm glad that the resolution provided by my colleague above helped with your issue.

Don't hesitate to let us know if you have questions about QuickBooks. We're always here to help. Have a great day.

gckaccounting
Level 2

QuickBooks Missing PDF Component

I'm encountering the same issue. We recently upgraded to Windows 11, and since then, we've been facing a problem with QuickBooks. The error message states: "QuickBooks can't complete the current action due to a missing component."

SarahannC
Moderator

QuickBooks Missing PDF Component

We can easily resolve that type of error, gckaccounting. Let's work together and troubleshoot it quickly.

 

To start, please ensure that your QuickBooks Desktop version is compatible with and meets the requirements of Windows 11, now that you have upgraded to it. Windows 11 is currently compatible with QuickBooks 2022 and 2023. For more detailed information, you can refer to this article and click your version under the 

Find out more about current system requirements section: QuickBooks Desktop Microsoft Windows 11 Compatibility

 

Then, download the latest version of the QuickBooks Tool Hub. After downloading, we will use the QuickBooks Print & Print Repair Tool from the QuickBooks Tool Hub. This will resolve the error. The steps below will help you accomplish the task.

 

  1. Please close QuickBooks and proceed to download the QuickBooks Tool Hub.
  2. Save it in a location that is easily accessible for you.
  3. Access the downloaded file named QuickBooksToolHub.exe.
  4. Please follow the instructions displayed on your screen and double-click the icon located on your Windows desktop to open the tool hub.

 

Then, run the QuickBooks PDF & Print Repair Tool. By following the steps below, you should be able to resolve error you were experiencing in QuickBooks.

 

  1. Open the QuickBooks Tool Hub.
  2. Click on Program Problems in the tool hub.
  3. Locate and select the QuickBooks PDF & Print Repair Tool option.
  4. Wait for the tool to run, which should take approximately one minute.
  5. Once the tool has finished running, try printing, emailing, or saving as a PDF from QuickBooks Desktop again.

 

Aside from that, there are other solutions you can perform, like restarting and resting your temp folder permissions and creating a new template form: Fix PDF and Print problems with QuickBooks Desktop.


I'm here to assist you in resolving any issues and ensuring a smooth and efficient QuickBooks experience. If you have any concerns, feel free to reach out to me. Goodbye for now, and don't hesitate to ask for help when needed.

Fiat Lux - ASIA
Level 15

QuickBooks Missing PDF Component

@gckaccounting 

Which QB Desktop year version do you run?

Rainbolt
Level 2

QuickBooks Missing PDF Component

This worked for me and nothing else worked. I just got a new computer and could not migrate so everything was a clean and new install. Each time I opened QuickBooks Desktop I received the missing component error and all I found was about repairing the printer or updating the software, all of which I did.  This worked very well. I restarted after doing the recommended fix and I think that helped.


Thank you!

 

bookkeeperNikki
Level 1

QuickBooks Missing PDF Component

THIS WORKS! Thank you

jenop2
QuickBooks Team

QuickBooks Missing PDF Component

Hi there, bookkeeperNikki.

 

We're glad to know that the recommended steps were able to help you resolve the error. Please know that you can always reach out to us again if you need anything else.

 

Have a great day!

RaptorResins
Level 3

QuickBooks Missing PDF Component

Level 15
 ‎August 02, 2023 07:55 PM
 
To resolve the issue, search at the bottom of your Windows 11 screen for "run." Then ope the "Run App" that came up under your search and typed "optionalfeatures" into the Run App. A "Windows Features" window then open and scroll down to "Microsoft XPS Document Writer" and check the box next to it. I then pressed "OK". You should be able to start creating PDF Invoices again. 



HOLY HECK... this is the one that worked!!
Apparently my BRAND NEW DELLS shipped with the latest versions of Windows etc and that feature is defaulted UNCHECKED!!!

That was causing the error the whole time! Thank you so much!!!

RaptorResins
Level 3

QuickBooks Missing PDF Component

that does not work. Tried it many times on 2 new computers. 

Windows now ships with XPS defaulted off apparently. 

SGWI
Level 1

QuickBooks Missing PDF Component

Thank you!  I have spent the last two hours trying to resolve this issue!

SGWI
Level 1

QuickBooks Missing PDF Component

Thank you!  I have spent over two hours trying to resolve this issue!

RiversideDgo
Level 1

QuickBooks Missing PDF Component

This worked! Thanks!

Need to get in touch?

Contact us