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Join nowA client wants me to help them with their bill pay, we got them set up with their bill pay app and banking, but on the accountant side I don't see anyway to access that app. I've made myself the master admin too. What needs to happen so I can see this?
Only your client can access the app when processing bill payments, @William Lavasque.
This is the reason why you're unable to access the app.You can read through this article for more info about QuickBooks Online Bill Pay: What is Online Bill Pay?
To keep track of your bills and bill payments, you can pull up some bill-related reports in QuickBooks Online. Just go to the Reports menu, and then explore the What you owe section under the Standard tab. These are the following:
You can also customize your reports to get the info you need. Then, memorize them to save the customization you've made for easy access.
I'm always around to lend if you have more QuickBooks concerns. Take care and have a nice day.
As another option, open a MP account to manage the bill payment and utilize the authorization feature.
https:// melio.grsm.io/quickbooks
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