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12itch
Level 2

QuickBooks Point of Sale 2013 Pro on Windows 10

Hi all, non-QuickBooks power user here. I'm helping some relatives out with changing out one of their Windows 8.1 desktops that's on it's last legs, but it also runs QuickBooks POS 2013 Pro. I wanted to avoid additional deltas besides an OS change, but couldn't find anything documented online regarding whether their existing software was support on Windows 10. In addition, they don't have any of their original installation media.

 

Is the 2013 version supported on Windows 10? If so, any idea's on where to find installation media? I started planning for just moving to the current version, but figured it was worth a shot to check for an alternative route.

Thanks all.

10 Comments 10
Fiat Lux - ASIA
Level 15

QuickBooks Point of Sale 2013 Pro on Windows 10

No solid references but I'm not sure QBD POS 13.0 supports Win 10. You should purchase new licenses for your machines running on Win 10. You can also purchase the license from partners to get discounts. 

AileneA
Moderator

QuickBooks Point of Sale 2013 Pro on Windows 10

Hello, 12itch. 

 

Thank you for reaching out to the Community. Outdated versions of QuickBooks have different system requirements than the recent supported editions. For customers on QuickBooks Point of Sale 2013 and earlier, it is recommended that you upgrade to QuickBooks Point of Sale Desktop 12.0 if your preferred operating system is Windows 10. 

 

To learn more about system requirement in POS, you can check out this article: QuickBooks Desktop Point of Sale system requirements. 

 

If you need help with the upgrade, please get in touch with our Support Team. You can reach them through Chat. 

 

You are always welcome to get back with us if you have any other questions about QuickBooks. I'll be happy to help you out. Wishing your relatives and their business continued success. Take care!

12itch
Level 2

QuickBooks Point of Sale 2013 Pro on Windows 10

Thanks for the speedy reply, yeah I think if the use cases isn't documented anywhere easily accessible - it's probably a dead end. New license is probably only way to go seems like.

12itch
Level 2

QuickBooks Point of Sale 2013 Pro on Windows 10

Hi Ailene, thanks for the speedy reply. When purchasing a new license, what kind of training support is available? I'm sure the jump from 2013 to current version will look drastically different.

Fiat Lux - ASIA
Level 15

QuickBooks Point of Sale 2013 Pro on Windows 10

They don't offer any training service. Consider purchasing training sessions locally from a partner.

ZackE
Moderator

QuickBooks Point of Sale 2013 Pro on Windows 10

Thanks for joining the Community, 12itch.

 

If you already installed Point of Sale and need to change its installation type (such as from server to workstation), you'll need to uninstall it, then reinstall the program.

 

Here's how:

  1. Uninstall Point of Sale if necessary and confirm your computer meets our system requirements for the version you're looking to use (18.0 or 19.0). This way, you'll be less likely to run into any compatibility issues.
  2. Visit the Downloads & Updates page to download a copy.
  3. Open your installation file and choose Yes to All if you receive a prompt to overwrite existing extracted files, then click Next on the wizard to start your installation.
  4. Read its License Agreement. If you agree, hit I accept the terms in the license agreement, then press Next.
  5. Enter your license and product number, click Next, then choose the appropriate type of installation. Only this computer is for single user mode, while Two or more computers is for multiple users.
  6. If you choose to install on two or more computers, choose which type of workstation your computer will be. A Server workstation is a workstation that creates and holds the company data, whereas Client workstation is usually your cash register that's used to help customers in their daily sales and have access to the program.
  7. Select Install. You'll want to be aware that QuickBooks Point of Sale can only be installed in a specific location (C:\Program Files (x86)\Intuit\QuickBooks Desktop Point of Sale (version)).
  8. After your installation's completed, you'll need to activate the program, then restart your computer and reopen QuickBooks to get started. 

 

Once you're finished, you can set up your hardware  and begin processing payments .

 

You'll also be able to find many detailed resources about using QuickBooks in our help article archives.

 

I'll be here to help if there's any additional questions. Have a great day!

12itch
Level 2

QuickBooks Point of Sale 2013 Pro on Windows 10

Hi Zach:

 

Is the experience between 2013 and the current version vastly different? I need to account for software training with this update.

 

Regards,

 

Ritch

imranxp
Level 1

QuickBooks Point of Sale 2013 Pro on Windows 10

hi , how can I buy quickbooks pos from UAE ? 

 

Angelyn_T
Moderator

QuickBooks Point of Sale 2013 Pro on Windows 10

I appreciate your interest in QuickBooks Point of Sale, imranxp. I can share some insights about this product.

 

QuickBooks POS is no longer available for purchase. Existing users may still be able to use the program, but Intuit will no longer support this product. 

 

The good news is that several Point of Sale solutions are available in the marketplace. Also, QuickBooks has collaborated with Shopify to provide a POS solution that interacts with QuickBooks Desktop Financial Software. You may explore other Point of Sale solutions to determine what works best for your business.

 

You can learn more about some of the FAQs about POS from this website: Discontinuation of QuickBooks Desktop Point of Sale FAQs.

 

If you have further questions regarding the QuickBooks products, please let me know by leaving a comment below. I'm only a few mouse clicks away from assisting you again. Have a great day!

Fiat Lux - ASIA
Level 15

QuickBooks Point of Sale 2013 Pro on Windows 10

@imranxp 

You can only allow to buy additional seat to existing POS v19.

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