During install of Quicken Premier 2020 R4 when asked to select an industry type, if I click the link for 'Can I change it later' the installation will freeze. After restarting the install and selecting 'Contractor Edition' the install finishes fine if I don't click any of the help links. I start the program, click the 'Help' menu and if I click 'Support' or 'Quickbooks Desktop Help (F1)' or press the F1 key the program will freeze indefinitely.
After running the ToolHub program, 'Quick Fix' does not help. The 'Program Diagnostic Tool' returns the error 'EXEAdapter Error' with Failed Component: vc_redist.x64
I've uninstalled every version of vc_redist on the computer, then reinstalled the software after chosing 'Clean Install' from the ToolHub program. This will allow the 'Program Diagnostic Tool' to complete its process but still does not fix the issue.
Windows 10 Enterprise 64-Bit, Intel Core i5-7600K @ 3.80 GHZ, 16 GB RAM, 200+ GB Free Space on M.2 SSD Hard Drive
I bought this software to get away from the problems of Quicken H&B 2017 but I can't even get the help menu to work right
Thanks for any insight!
James