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GStevens1
Level 2

Quickbooks Pro 2020 runs as 32-bit application

Hello,

 

Does anyone know how to "enable" 64-bit support for Quickbooks Pro 2020 Desktop? When I launch quickbooks, it launches QBW32Pro.exe, which is 32-bit.

 

I have a 64-bit machine, 64-bit version of Windows 10 Pro installed, etc...

 

I can see that the default desktop QB icon target points to: "C:\Program Files (x86)\Intuit\QuickBooks 2020\QBW32Pro.exe"

Is this simply a matter of finding the 64-bit executable and manually pointing the desktop icon target, to the 64-bit executable?

 

Does anyone know if this exists, and if so, where it is located?

 

Thanks!

GStevens1

3 Comments 3
Pabz_L
QuickBooks Team

Quickbooks Pro 2020 runs as 32-bit application

Hello there, @GStevens1.

 

Let me share with you some information about QuickBooks Desktop and its system requirements. 

 

All versions of QuickBooks are 32 bit. However, you can install QuickBooks on a 64 bit computer. The QBW32 is the executable file of QuickBooks Desktop and it cannot be changed.

 

To get the best experience in QuickBooks Desktop here’s helpful info about the operating system requirements to run QuickBooks Desktop. 

 

  • Windows 10, all editions including 64-bit, natively installed
  • Windows 8.1 (Update 1), all editions including 64-bit, natively installed
  • Windows Server 2019, and EssentialsWindows Server 2016, and Essentials
  • Windows Server 2012 R2, and Essentials
  • Windows Server 2012, and Essentials
  • Windows Small Business Server 2011Standard and Essentials

 

Please click this article for more detailed information about QuickBooks Desktop system requirements. System requirements for QuickBooks 2020

 

You can use this article as a reference for installing QuickBooks Desktop to a Windows computer. Install QuickBooks Desktop.

 

If you have further clarification or concerns, please leave a comment below. I’ll be glad to help. Take care and keep safe!

MitchStr
Level 1

Quickbooks Pro 2020 runs as 32-bit application

So if I understand what you are saying correctly, Intuit is behind in releasing a 64-bit version of QuickBooks Desktop. When will you be releasing a 64-bit version of that product for Windows?

Catherine_B
QuickBooks Team

Quickbooks Pro 2020 runs as 32-bit application

Hi, MitchStr. 

 

You can install QuickBooks in a 64 bit computer however, it may not be compatible with the Windows version you have. Also, it needs to be natively installed to work well. You can check out the system requirements for installing QuickBooks Desktop in a 64 bit computer provided by my colleague. 

 

We don't have a time-frame yet as to when the compatibility of your 64 bit computer into the Windows version that works well with QuickBooks Desktop Pro be available. You can get in touch with our Phone Support Team if you have further questions about this. They can also walk you through on other ways to work with the compatibility. 

  1. Open QuickBooks company file.
  2. Click Help and select QuickBooks Desktop Help
  3. Enter a brief description of your question on when 64-bit be available. 
  4. Click Continue and select a ways on how you'll want to connect with us. It can be through Call, Chat, or Get a callback

Due to COVID-19 we have limited staff and availability. To know more about our support hours, you can click here

 

My colleagues and I are here to help if you have other questions. Just leave a reply below and we'll surely look into it. Take care always and have a great day!

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