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jantco
Level 4

1099-NEC mapping

I created all the mapping for 1099-NEC and 1099-MISC in 2020.  Now they are all blank again.  Where did they go?  I don't have time to keep re-doing work!

5 Comments 5
Charies_M
Moderator

1099-NEC mapping

I'm glad you made it here, jantco.

 

Let's bring back the information of your 1099-NEC and 1099-MISC from the year 2020 in QuickBooks Online (QBO).

 

Issues with 1099-NEC and 1099-MISC showing blank after being mapped can be fixed by performing some basic troubleshooting steps.

 

This is likely caused by a cache-related problem. Let's rule this out by using an incognito or private browser: 

 

Here's how:

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N
  • Microsoft Edge: Ctrl + Shift + P

If it works, you may want to clear the browsing history of your regular web browser. This will remove previously-stored browsing data that might have caused the issue. Otherwise, you can try using other supported browsers to be thorough.

 

To learn more about what you need to do when filling the 1099-NEC, I suggest checking out this article: 1099-MISC and 1099-NEC Filing.

 

You might find this article helpful to get more information about managing 1099s: 

Count me in if you have further questions while using. I'm always available to help. Keep safe. 

jantco
Level 4

1099-NEC mapping

This had no effect whatsoever.

MaryLandT
Moderator

1099-NEC mapping

Let me help you troubleshoot the issue about mapping 1099-NEC, jantco.

 

If you click something and nothing happens, that means pop-up windows are being blocked. To fix this, you can enable the pop-up blocker of your browser.

 

Let me show you how: 

 

  1. Click the lock icon to the left of the address bar.  2.PNG
  2. Select Site settings (Google Chrome) or Permission for this site (Mozilla browser).
  3. Hover to the Pop-ups and redirects section, and select Block from the drop-down menu. 2.PNG

 

Once done, go back to QuickBooks and do again the 1099-NEC mapping. Check out this link and select QuickBooks Online for the steps: Modify your chart of accounts for your 1099-MISC and 1099-NEC filing.

 

If it doesn't work, you l recommend contacting our QuickBooks Live Support Team. They can walk you through the steps and help ensure you don't miss any steps by doing a screen-sharing with you.

 

Get back to me if you have updates about mapping the accounts for your 1099-NEC. I'll be right here to provide the information that you need.

jantco
Level 4

1099-NEC mapping

That didn't work either.  I will try contacting live support, but I don't know that it will help.  The data is just flat missing.  And I have the same issue with desktop.

jantco
Level 4

1099-NEC mapping

This is obviously an issue with Intuit.  Whether I'm working in locally housed desktop, desktop stored on a remote server, desktop stored in the cloud, or QBO the mapping I did last year has simply disappeared.  Intuit needs to figure this out!

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