Advanced Pricing New Price Bug

We recognize the importance of having the sales new price field accommodate up to four decimal places, @kcarpent40. With that, let's send a product report to our engineering team to notify them. 

Our team is committed to providing the best experience for QuickBooks Desktop (QBDT) users. The suggestion to include additional decimal places in the new pricing section is valuable and could greatly benefit businesses like yours. This feedback is essential for helping us improve and enhance our product to better serve your needs.

To submit one, here's how:
 

1. In your company file, go to the Help menu.
2. Navigate to Send Feedback Online option, then Bug Report.
3. The QuickBooks Feedback window will appear, and select the Type of Feedback from the dropdown. You may also choose it's Product Area.
4. After that, input your report from the I was trying to do box, then share what has happened from the Here is what happened field. You may include your name and e-mail address.
5. Once done, Click Send Feedback.

Moreover, you can check out this article for guidance if you want to set up custom rates and prices for your customers in QBDT:  Set up custom rates or prices for employees, vendors, or customers.
 

If you have any further concerns about the advanced pricing feature, feel free to reply here or post in the forum, @kcarpent40 . We are always available to assist you.

Thanks for the reply, SheandL albeit the normal canned one.  I've already sent a feedback submission which is useless and goes nowhere.  What I'd like to be able to do is open an actual support ticket for this bug as a paying customer, not a suggestion for enhancement.  I don't want an enhancement for a bug.

What needs to be told to the "engineering team" is that if you allow sales price to be 4 decimals with no rounding then you should also have new price the same way as it replaces the sales price on invoices.  This is a simple fix.

@SheandL  Okay, from the top.

@kcarpent40  said "This needs to be classified as a bug and not a request for enhancement."

@SheandL  You replied with "We recognize the importance of having the sales new price field accommodate up to four decimal places. With that, let's send a product request to our engineering team."

This is straight out of a sitcom.

It is funny how a $180B+ company with almost 19,000 employees doesn't have a proper support channel.  A lot of these issues can be easily resolved if they actually made it to the right internal group of people.  In the end this will go nowhere and I'm really just wasting my time with it all.  We've been using QB for decades and we're starting to look elsewhere because they won't fix anything important, even if it comes from 3/4 of their users.

Two weeks now, what's the word from the "engineering team"?  Can one or two of the 19,000 people working there figure out how to change the field values on the DB for "new price"?

Still waiting with anticipation...