All invoices are missing on my PC. They show up on my phone APP.

I have the necessary information regarding the missing invoices from your account, Handyman65.

Currently, we are investigating the matter of invoices that are not appearing in the Invoices tab. Please be assured that our engineers are actively working to swiftly resolve this issue, allowing you to proceed with your business activities without interruption. To stay updated on the progress, we recommend contacting our Customer Care Support team and requesting to be added to the list of users impacted by this issue.

Here's how:

1. Go to Help (?) and select Contact Us.
2. Enter “talk to a human”, then select Continue.
3. Choose a way to connect with us:

• Start a chat - Start a conversation with a support expert.
• Have as call you - Get a call from a support expert.

You can keep track of your invoices using your mobile app as an alternative solution.

In addition, you can read this article to learn how to manage your transactions moving forward: Categorize transactions in QuickBooks Self-Employed.

We greatly value your patience and understanding as we strive to find a permanent fix.

This is still a problem and it is MONDAY MORNING!!!!! How has QB not fixed this?? None of my invoices show up and when i "talk to a representative" they just say 'sorry, we are aware there is an issue and we are working to fix it'. I need to invoice clients and have no access to my invoices for days now.

What is going on that this still isn't fixed?

I have had the SAME problem since Wednesday with both invoices and all other data being correct on the website. Customer service is a JOKE and I need answers as to when I will be able to invoice my clients. 

Clients are also now saying they cannot pay invoices!

We appreciate you joining the thread, @DaraB.

As we check here on our system, there's still an investigation about missing invoices inside QuickBooks Self-Employed (QBSE). If you've already contacted our Customer Care Team, rest assured. You'll receive an update once it's fixed.

On the other hand, if your customers don't see Pay Now on their email, you'll want to ensure Online invoice payment is active inside QuickBooks Online (QBO). If you've signed up or connected an existing QuickBooks Payments account, proceed to set up your account so your customer can pay invoices online. We'll input the steps below to get you going:

1. Go to Settings.
2. Select Account and settings, and select Sales.
3. Under Invoice payments, select Edit, then select the payment options you want.
4. You can also enter Payment instructions, they will show on all invoices regardless of the template, when payments are enabled.
5. Select Save.
6. Select Done.

For more details, you can check this page: Take and process payments in QuickBooks Online with QuickBooks Payments.

But if this isn't the case for your customers, we'd recommend checking this page for other available solution: What to do if your customers can't pay their invoices online.

Furthermore, here are some articles to help you manage invoice template, and ensure your numbers stay accurate inside QBO:

• Run reports in QuickBooks Online.
• Customize invoices, estimates, and sales receipts in QuickBooks Online.

@DaraB, we're determined to help you get this sorted out as soon as possible. Please keep us posted if you need further assistance with your invoices. We'll make sure to get back to you right away. Stay safe, and have a nice day!