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TC CKD
Level 3

An invalid ID value was specified.

I am trying to input a bill to one of my vendors and keep getting the invalid I.D.  This just started happening this morning and the look of the billing page is slightly different as well. Help!!

Thanks, Tim

12 Comments 12
TC CKD
Level 3

An invalid ID value was specified.

Also, none of the boxes below show red where the issue might be.  I am thinking this is some sort of glitch.

Candice C
QuickBooks Team

An invalid ID value was specified.

Hello, @TC CKD

 

Welcome back to the Community! 

 

To clarify, can you provide a screenshot of the invalid ID that you're receiving? 

 

In the meantime, I recommend clearing your browser's cache and cookies to see if this will help resolve the issue. 

 

You can also check out this guide about entering, managing, and paying bills in QBO

 

I'll be waiting for your response! 

AngLMO
Level 1

An invalid ID value was specified.

Having the same issue.Screenshot 2023-08-14 at 12-38-53 Bill.pngScreenshot 2023-08-14 at 12-38-53 Bill.png

TC CKD
Level 3

An invalid ID value was specified.

I went into a chat session with support and spent about 30 minutes on this issue and was able to get around this error.  There must have been an update that caused this problem but it seems this is the only way to enter a bill with an open PO. 

First you have to open a vendor with a open PO you are applying against. Then when the add to bill window opens select the bill that references the bill.  Above the vendors name you will see in blue "1 linked bill" click it.  Next you will click purchase order and then click yes to cancel.  When the purchase order opens up go to the upper right and click copy to bill.  At that point you should be good to go.

What ever happened they need to fix this.  Adding extra operations to a simple task has to be a mistake.

AngLMO
Level 1

An invalid ID value was specified.

I also found out that if I deleted the information I had in the "category details" section, it saved the bill. This is inconvenient as this is information I need but it worked. This is an odd glitch. 

TC CKD
Level 3

An invalid ID value was specified.

f you do it the way I explained, that info is moved to the items section.  So, you still have that info you need.  It is very inconvenient.

LS39
Level 1

An invalid ID value was specified.

I am having the same issue with this invalid ID, and did the same work around with entering the bill through the PO.  This issue really needs to be fixed, entering bills is taking twice as long as it should.

The other issue I am having is adjusting the column widths now.  I keep fighting with them.

 

 

TC CKD
Level 3

An invalid ID value was specified.

I ended up creating a new item called "Notes"  without any info and listed it as a product I buy and sell and used Services as the account.  When I add personal notes to the PO I am generating on that block "Product / Service" needs the Notes or whatever you want to call it and then proceed to add the information.  That fixed it for me but I am sure Quicbooks will find a way to mess everything up, again.

JessT
Moderator

An invalid ID value was specified.

Thank you for your inputs, LS39 and TC CKD.

 

We’ve learned that the An invalid ID value was specified error can be overcome by the following workarounds:

 

  • delete the information in the Category details
  • enter a bill through a PO
  • created a new item (Notes) that has no information and used the Services income account

 

For now, it's working, but it's a good idea to reach out to our QBO Support again for a more in-depth investigation. You can mention the basic troubleshooting steps, so they won’t let you do the same things again. The goal is to find a permanent fix for the problem.

 

If you have any other questions in mind, feel free to go back to this thread. I’ll be here to help you again.

Kevin 54
Level 1

An invalid ID value was specified.

Nothing works ...tried adding Notes as an item does not work .Still same issue ..its been over a week & we can not pay our vendors This sucks .Have called numerous times just say we are working on the issue 

LogosAtWork
Level 1

An invalid ID value was specified.

I just switched to Quickbooks Online.  Entering bills should be an easy task.  I thought this was an accounting system.  If we have to make 7 extra clicks to even enter a bill, what is the point?  This must have been overlooked at the basic level. Still trying to enter my first bill. Not happy.

AnneMariee
QuickBooks Team

An invalid ID value was specified.

I understand the importance of entering our bills as efficiently as possible. Let me guide you through the process of entering your first bill, @LogosAtWork.

 

After you receive a bill from a vendor, you can record it into QuickBooks Online (QBO) by adding it manually.

 

Here's a step-by-step process on how:

  1. Click the + New button, then select Bill.
  2. Select a vendor from the Vendor dropdown.
  3. Select the bill's terms from the Terms dropdown. This is when your vendor expects to be paid.
  4. Enter the necessary details, including specific amounts and taxes.
  5. If you plan to bill a customer for the expense, select the Billable checkbox and enter their name in the Customer field. 
  6. Once done, select the Save and close button.

You may refer to the screenshots below.

 

 

 

For more information on billable expenses in QBO, feel free to browse this article: Enter billable expenses in QuickBooks Online.

 

Here's an article for your reference on how to manage your bills and record your bill payments in QBO: Enter and manage bills and bill payments in QuickBooks Online.

 

Let me know if you have more queries about your bills in QBO. I'm happy to assist you further.

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