Anyone else having problems with the "new invoice"? When I print the invoice the customer's name prints above "Bill to". Under "Bill to" is correct with the name and address.

It's a pleasure to have you here, janice. I'll shed some light on the placement of the customer's name when you print their invoice.

The client's name appears above and below the Bill to section in the new invoice experience when printing. I'm pleased to tell you that you're not having problems. It's just working as designed. 

To enlighten you with the latest updates and features of the new invoice layout, please refer to this resource: See what’s new with estimates and invoices in QuickBooks Online.

If you have any lingering concerns about managing your sales forms, just post a reply below, and I'll be sure to address them promptly.

This does not look right on the invoice we mail...we are having to black out the name above the "Bill to".  An extra step in our day, as if we don't have enough to do!

Yes, the updates are awful.  Most entered data doesn't carry from the estimate to the invoice creating a ton of extra work.  Does intuit even test these things before they implement them?

I know and ours still isn't fixed...anyone else?

And it's still not fixed after many requests. Anyone else?

Hello there, @Andi Peck.

As my colleague mentioned, the client's name appears both above and below the "Bill to" section in the new invoice experience when printing, since everything is working as designed, I assure you that there's no need to worry about. To stay updated on the latest features and future updates of the new invoice layout, you can view this article: See what’s new with estimates and invoices in QuickBooks Online.

Furthermore, please know that we value and listen to our customer's feedback, that being said, to enhance our services I encourage you to add your vote for this one by sending a feature request in the Feedback section within QuickBooks.

To submit your suggestion:

1. Select the Gear icon, then choose Feedback.
2. Type in your product suggestions.
3. Select Next to submit.

For future reference, I've included these articles to help you manage your invoices in QuickBooks Online:

• Customize invoices, estimates, and sales receipts in QuickBooks Online
• Record invoice payments in QuickBooks Online

Thanks for coming to the Community, Andi. You are welcome to ask more about your invoices in QuickBooks. I look forward to being able to help you with any concerns you may have. Keep Safe!