Hello there, cbascle18.

The option to clear out the stuck order in the express pick/pack tab is unavailable. I can see this feature would be helpful and, I recommend sending feedback to the developers to request it.

To send feedback, follow the steps below:

1. Open your QuickBooks Desktop company file.
2. Click on the Help menu in the top menu bar.
3. Select Send Feedback Online.
4. In the feedback window, choose Product Suggestion.
5. In the description box, state your feedback about the Express Pick/Pack tab.
6. Once done, click Send Feedback.

Our Product Development team will receive your feedback directly to enhance your overall experience with QuickBooks. The dedicated platform enables our developers to prioritize requested features and improvements based on customer input. 

Also, I'll be sharing these articles that help you process using a sales order fulfillment dashboard for pick, pack, and ship in QuickBooks:

• Use the Sales Order Fulfillment Worksheet 
• Express Pack tab in Sales Order Fulfillment

Leave a comment below if you have follow-up questions about this or anything else QuickBooks. I'm always here to help. Stay safe.

JoesemM, still today we are having this conversation... If you know there is an issue, that several people are having, and God knows there should be more people out there that do not complain; Why should us, the users, need to submit feedback or a product suggestion? You have no idea of how frustrating this is becoming, between battling with the mobile warehouse app (that crashes way too often) and having to refresh/update all of those old tasks that do not need to update... I even tried chatting with an "expert" that clearly knew nothing about this until I shared my screen.

We need to work, so please get to work on fixing this.

I think its time to start looking into Netsuite.

Maybe you should. You can use the trial version to access your historical data for good and start from scratch in Netsuite or Accumatica to lower your conversion costs.