Company Direct Deposit Account - remove verify

Thanks for sharing details with me, @cdavis170.

To log out of the verify mode, you'll want to enter the test debit for that account. However, since you've received the wrong account number. I recommend updating the bank account via fax or email. Let me guide you how to do it.

Here's how:

1. Download the Direct Deposit Bank Account Change form
2. Fill out the form and send it to Intuit. You can submit it via email or fax.

Here's an article you can read that provides complete details on how to update your bank account for Direct Deposit: Change your direct deposit bank account for QuickBooks Desktop Payroll.

Furthermore, I encourage checking our Reports and accounting page. From there, you'll be able to learn some tips on managing your accounting efficiently. 

Know that I'm always here whenever you need help with your QuickBooks. Keep safe and have a great day!

I have been trying to fix the same error I made when I changed our bank account for our direct deposit.  I first uploaded the form to Quickbooks on December 7th, then again on December 16th and they have NOT made the correction either time.  They won't let me talk to anyone in the "Payroll" department that is trying to make the change.  They said I did not give enough information on the form.  The form was completely filled out with 2 different authorized signers on the account.

I don't know where to go from here.  I HATE QUICKBOOKS.  Their customer service is NONE existent.

This same thing happened to me.  When I changed the account for our direct deposit, I entered the account number incorrectly so now it is sitting at verify.  

I have uploaded the form you are talking about TWICE.  Once on Dec 7th and again on Dec 16.  They keep telling me the form is incorrect.  It is there form and it is completely filled out with the old and new information and 2 authorized check signers.

I HATE QUICKBOOKS.  They will not let you talk to anyone in the actual department that is working on your issue.

There has to be some way to shut off direct deposit and then go back and start it back up again but they wouldn't tell me.

VERY FRUSTRATED and my employees are getting mad becuase they have not been getting direct deposit for 4 weeks.

Marilyn

Thank you for getting in touch with us about this, ML99.

I hear you on this. It's important we're able to get to the bottom of this issue and resolve it as soon as possible. While the Community is a public forum, any account specific issues need to be addressed by contacting our phone or chat support.

You can use direct contact details below to reach a specialist that can review your account and keep your info private. Please take note that our support hours for QuickBooks Desktop Payroll Basic, Enhanced, or Standard Payroll starts from M-F 6 AM to 6 PM PT. For Assisted Payroll, we're available any time, any day.

Here's how:

1. In your QuickBooks Desktop program, go to Help > QuickBooks Desktop Help.
2. In the Have a Question window, click the Contact Us link at the bottom.
3. From the Contact Us page, select any topics.
4. Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.

If you want to get our direct phone number, you can check it out on this link: Contact Payroll Support.

In addition, feel free to check out this article for more information about adding the test debits to verify your direct deposit: Enter direct deposit test debits in QuickBooks Desktop Payroll.

You're always welcome to post a reply here if you have any additional questions or need help with other task in your account. Me and my colleagues are here to help. Take care and stay safe.