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baconbuilt
Level 1

Credit cards - combining the accounts for Quickbook Desktop Primer 2022

I got AMEX credit card. Later there is twice fraud so I had to set up a new account but I want to merge from old to new to save my reconcile. It messed me up before but my CPA solved it for me. I had not seen my opportunity how it works and what CPA did. I want to learn myself. Can you help me out?

Solved
Best answer February 21, 2023

Best Answers
jenop2
QuickBooks Team

Credit cards - combining the accounts for Quickbook Desktop Primer 2022

Glad to see you here, baconbuilt.

 

Let me share the steps with you on how to merge duplicate accounts in QuickBooks Desktop. Here's how:

 

  1. Go to the Lists menu, then select Chart of Accounts. 
  2. Look for the credit card accounts that you want to merge, then copy the name of the card that you want to keep.
  3. Right-click the entry you don’t want to use, then select Edit.
  4. Paste the name you copied, then select Save & Close.
  5. Click Yes to merge the entries.

 

merge 1.PNGmerge 2.PNG

 

Please note that if you get the message, “You cannot merge an account that has online information associated with it into another account”,  this means that you have an active bank feed on one of the accounts. You'll have to turn it off first before merging the account. Here’s how to turn off bank feeds.

 

Check out this article for additional details about this process: Merge List Entries in QuickBooks Desktop.

 

Don't hesitate to reply to us if you're able to me and let me know if you're able to merge the accounts. You can also ask more questions if you need anything else. 

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3 Comments 3
jenop2
QuickBooks Team

Credit cards - combining the accounts for Quickbook Desktop Primer 2022

Glad to see you here, baconbuilt.

 

Let me share the steps with you on how to merge duplicate accounts in QuickBooks Desktop. Here's how:

 

  1. Go to the Lists menu, then select Chart of Accounts. 
  2. Look for the credit card accounts that you want to merge, then copy the name of the card that you want to keep.
  3. Right-click the entry you don’t want to use, then select Edit.
  4. Paste the name you copied, then select Save & Close.
  5. Click Yes to merge the entries.

 

merge 1.PNGmerge 2.PNG

 

Please note that if you get the message, “You cannot merge an account that has online information associated with it into another account”,  this means that you have an active bank feed on one of the accounts. You'll have to turn it off first before merging the account. Here’s how to turn off bank feeds.

 

Check out this article for additional details about this process: Merge List Entries in QuickBooks Desktop.

 

Don't hesitate to reply to us if you're able to me and let me know if you're able to merge the accounts. You can also ask more questions if you need anything else. 

baconbuilt
Level 1

Credit cards - combining the accounts for Quickbook Desktop Primer 2022

Million thank you.. It is solved. 

Bryan_M
QuickBooks Team

Credit cards - combining the accounts for Quickbook Desktop Primer 2022

Hi there, @baconbuilt.

 

I'm glad that my colleague was able to help you solve your issue.

 

Know that QuickBooks Community will continue to provide quality to our customers. It's a pleasure to help you. Keep safe and have a blissful year!

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