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None of my current estimates show up under the “Estimate” tab. The most current is from 2022. Why and how can I fix it? I’ve tried reinstalling the app but no joy.
Thanks for getting in touch with the Community, Custom Climber.
To verify my understanding, which Intuit product are you using? Is this occurring in QuickBooks Online, or QuickBooks Desktop?
If it's happening in QuickBooks Online, I'd recommend going to your Estimates screen, then making sure all filters are set appropriately.
Here's how:
You'll also be able to find many detailed resources about using QuickBooks in our help article archives.
Please feel welcome to send a reply if there's any additional questions or information you'd like to provide. Have a great day!
This is happening in the APP on my mobile device. Everything checks out on the computer.
It’s happening on my mobile device. Everything on the computer checks out.
I wish I could make it better. Let's make sure everything in your estimates is working perfectly in your mobile, Custom.
Technically, once you've created an estimate, this should show up on your mobile device. I've tried this on my end. See the attached screenshot below:
However, since you've already uninstalled and reinstalled the app, but still the problem continues, I recommend reaching out to our support team so they can look into this further and double-check the root cause of why this is happening. They have the necessary tools to pull up your account securely which we're unable to do here in the Community. Follow the steps I've provided below for your guidance:
Additionally, QuickBooks Apps is available for iPhone, iPad, Android Phone, and Tablet. Learn some of the features supported on each device. I've added this article for future reference: Compare Mobile App Feature.
Please get back to us if you have any other concerns when using estimates or the mobile app. Anyway, the Community is always right here to help you any time of the day. Have a nice day ahead!
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