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Custom Climber
Level 1

Current estimates

None of my current estimates show up under the “Estimate” tab. The most current is from 2022. Why and how can I fix it? I’ve tried reinstalling the app but no joy. 

4 Comments 4
ZackE
Moderator

Current estimates

Thanks for getting in touch with the Community, Custom Climber.

 

To verify my understanding, which Intuit product are you using? Is this occurring in QuickBooks Online, or QuickBooks Desktop?

 

If it's happening in QuickBooks Online, I'd recommend going to your Estimates screen, then making sure all filters are set appropriately.

 

Here's how:
 

  1. In the left navigation bar, go to Sales, then Estimates.
  2. From your Status drop-down list, make sure you've chosen the appropriate option. If you choose All, all estimates will be displayed on your list.
  3. Use the Date drop-down to select a preferred date range for the results on your list. Selecting Today will display records from the current day, This month will display records from the current month, and This year will display records for the current year.

    qboe-43.gif

 

You'll also be able to find many detailed resources about using QuickBooks in our help article archives.

 

Please feel welcome to send a reply if there's any additional questions or information you'd like to provide. Have a great day!

Custom Climber
Level 1

Current estimates

This is happening in the APP on my mobile device. Everything checks out on the computer. 

Custom Climber
Level 1

Current estimates

It’s happening on my mobile device. Everything on the computer checks out. 

MariaSoledadG
QuickBooks Team

Current estimates

I wish I could make it better. Let's make sure everything in your estimates is working perfectly in your mobile, Custom.

 

Technically, once you've created an estimate, this should show up on your mobile device. I've tried this on my end. See the attached screenshot below:

 

However, since you've already uninstalled and reinstalled the app, but still the problem continues, I recommend reaching out to our support team so they can look into this further and double-check the root cause of why this is happening. They have the necessary tools to pull up your account securely which we're unable to do here in the Community. Follow the steps I've provided below for your guidance: 

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. Choose either tab to get started:
    • Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
    • Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
      • Start a chat with a support expert.
      • Get a callback from the next available expert.

         

Additionally, QuickBooks Apps is available for iPhone, iPad, Android Phone, and Tablet. Learn some of the features supported on each device. I've added this article for future reference: Compare Mobile App Feature.

 

Please get back to us if you have any other concerns when using estimates or the mobile app. Anyway, the Community is always right here to help you any time of the day. Have a nice day ahead!

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