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Join nowCustomer had a refund of $100.00. But gave him a credit of 100.00 through the account button in POS.
He now has a sale for $250.00. He should owe after I hit the account button. But couldn't figure it out. How do I apply the 100.00 to the sale? My couple attempts didn't work through his account?
thanks
bob
Solved! Go to Solution.
Glad to have you here, Bob.
I'm here to help you apply the $100 to the sale in QuickBooks Point of Sale.
You'll want to make sure that you've entered the amount as a negative in the Charge Amount field. Please check this out:
The steps are sure to help you apply the return credit to the sale in no time!
To learn more about this process, you can visit the following resource: Void or refund customer payments in QuickBooks Point of Sale.
Also, you can visit our Help articles if you want to know some "How do I" steps in QuickBooks Point of Sale.
If you need more help about giving customer's refund/credit, please post them below. I've got your back.
Glad to have you here, Bob.
I'm here to help you apply the $100 to the sale in QuickBooks Point of Sale.
You'll want to make sure that you've entered the amount as a negative in the Charge Amount field. Please check this out:
The steps are sure to help you apply the return credit to the sale in no time!
To learn more about this process, you can visit the following resource: Void or refund customer payments in QuickBooks Point of Sale.
Also, you can visit our Help articles if you want to know some "How do I" steps in QuickBooks Point of Sale.
If you need more help about giving customer's refund/credit, please post them below. I've got your back.
thank you. that worked.
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