Do you have the phone number to talk to a person direct? It is very frustrating to wait for a "chat." Thank you.

There's not a phone number. 

All you can do is

• Go to Help on the top of the page.
• Click Contact Us.
• Write your question.
• Choose the call back feature to connect with us.

And hope someone actually calls you back.  Good luck. 

Hi there, docmjmoore. Thanks for reaching out to the Community.
 

I'd be more than happy to help you get in touch with our QuickBooks Online phone support team. I've sent private message your way where we can discuss this further. I'll be looking forward to assisting you there. Enjoy the rest of your day!

I was just on the phone with support and after 1/2 hour they hung up on me and did not call me back.  For some reason my help doesn't work on my Quickbooks.  

@Holly59 

Any specific conern?

Thanks for visiting the Community space, Holly59.

Once you get disconnected during a call, our representative will immediately schedule a callback. If you haven't received any communications from us, I'd recommend contacting us again. 

If you have the case number of your previous interaction handy, you can provide it to our next expert. This way, you don't have to start all over again. Here's how to connect with us:

1. Go to the Help icon.
2. Select Talk to a human.
3. Enter "Talk to a human" again in the search bar.
4. Choose I still need a human, then click Contact us.
5. Select Get a callback or Send a message to start a conversation.

I'd also encourage directly posting your concerns here. This way, the Community Team and other QuickBooks users will be able to help you out.

If you need some guides in accomplishing your other tasks or answers to frequently asked questions, you can visit our Help Article page.

Feel welcome to visit us again with any concerns you may have. We've got you covered.