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Thom1940
Level 1

Duplicate invoice with different dates

I accidently created the same invoice each with a different date.

The same payment has been used to pay both invoices.

When I try to delete the incorrect invoice, I am told to first delete the payment from the deposit. How do I do this?

 

1 Comment 1
MichelleBh
Moderator

Duplicate invoice with different dates

Hi there, @Thom1940

 

I want to make sure you're able to delete the payment from the deposit page so you can delete the duplicate invoices in QuickBooks Desktop.

 

The invoice was paid and deposited to the Undeposited Funds. QuickBooks Desktop automatically holds the funds in the Undeposited Funds account when receiving payments from customers.

 

Here's how to delete: 

 

  1. Click List at the top. 
  2. Select Chart of Accounts, then locate Undeposited Funds account. 
  3. Right-click on the Amount, then select Delete Deposit

 

      4. Hit OK

 

You can go through Understand how the undeposited funds account works for additional information.

 

After that, go back to the Customer's page, then locate the invoice and delete it. Once done, received and deposit the payment again. For more information about the process, check out this article: Record and make bank deposits

 

Additionally, visit this article about how to fix issues while reconciling accounts in QBDT: 

 

 

Let me know if you have follow-up questions. I'm still here to help you more. Wishing you all the best!

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