Email Delay - CONTINUED

It's important to ensure you can send emails smoothly without issues, @NET2019.

I'll provide some troubleshooting steps to help you with this.

There could be various reasons causing a delay in sending emails in QuickBooks Desktop, such as network connectivity, email server configuration, or a large email attachment. To isolate this issue, we can perform some troubleshooting steps.

First, let's ensure your QuickBooks Desktop is updated with the latest patches and updates. QuickBooks releases periodic updates to address known issues and improve performance. After updating, download and install the most recent version (1.6.0.3) of the QuickBooks Tool Hub. Then, follow the steps below to run a QuickFix in the QuickBooks Tool Hub:

Here's how:

1. Close QuickBooks Desktop.
2. Open QuickBooks Desktop Tool Hub as admin.
3. In the QuickBooks Tool Hub, select the Program Problems tab.
4. Click on Quick Fix my Program.
5. Start QuickBooks Desktop and open your data file.

For more information about fixing common issues and errors, you can visit the following link:  Fix common problems and errors with the QuickBooks Desktop Tool Hub

If you continue to experience issues or need further assistance with the automatic email feature in QuickBooks Desktop, I recommend reaching out to the QuickBooks Desktop Support Team for more specific guidance tailored to your situation. They will be able to provide you with detailed troubleshooting steps to address the issue.

Additionally, I'm including these articles on how to create and receive payments for an invoice in QuickBooks Desktop:

• Send online invoices in QuickBooks Desktop
• Record an invoice payment

If you have any additional inquiries or other issues regarding emailing from QuickBooks Desktop, feel free to drop them in the comments section below.

Thank you for this unthoughtful (most likely) automated response. You made to sure include troubleshooting advice that I specifically asked you not to give.

This answer sums up Intuit Customer Service in a nutshell. 

Just circling back as this issue continues to persist.  Not just for myself, but for other small businesses as well.

Once again, I am following up on this issue that continues to persist.  I have yet to recieve an email, an UNautomated response, carrier piegon or smoke signal. Intuit, can you also not send emails?

I have now uninstalled and reinstalled the program FOUR TIMES. INTUIT SPEND SOME MONEY ON SERVERS AND CUSTOMER SUPPORT, NOT MAILCHIMP.

Thank you for your response in the thread, NET2019.

We acknowledge your concern about how significantly this is impacting your business. We know that you already did some troubleshooting and tried to uninstall and reinstall the program.

I suggest reaching out to our QuickBooks Desktop support again to follow up on your concern. This team can assist with queries related to account information, accessing your company's financials, and providing sensitive information. Just follow the steps below on how to get in touch with them.

Here's how:

1. Open QuickBooks Desktop.
2. Go to Help, then choose QuickBooks Desktop Help/Contact Us.
3. Select Contact Us.
4. Give a brief description of your issue or concern, then select Continue.
5. Log in to your Intuit account select Continue and then Continue with my account. (if you don't have an account, Create an account)
6. We'll send you an email for a single-use code. Enter your code and hit Continue.
7. Select to chat with us or Have us call you.

I'm including these articles on how to receive payments for an invoice in QuickBooks Desktop: Record an invoice payment.

Keep me posted, I'm still here to help you further if you have follow-up questions. Wishing you and your business continued success!