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I can not believe why the enhanced payroll would cost $474 to renew. Are you sure you guys aren't charging for the actual Quickbooks software along with the enhanced payroll? I feel that Quickbooks is totally taking advantage of not only desktop users but online users as well.
Thank you for taking the time to share your thoughts on this, @moraconstruct8,
We want to deliver the best value and experience to our customers, by investing with the latest innovation and technology for new enhancements and features.
Your Payroll subscription is an add-on service is billed separately with your QuickBooks software. For your billing questions, I suggest reaching out to the Phone Support Team. They can pull up your account in a secure environment and review your billing statements. They can also share in-depth details about the renewal of your service.
Here's how to contact us:
You can also visit these links for a comparison of different products and services we offer:
That way, you can ensure you're subscribing to the right kind of service for your business size and needs.
If you have any additional questions, I'm just a few clicks away. Have a wonderful weekend!
There are a lot of payroll companies out there with better pricing, and most all provide a file for import to make your entries for you
I do not know why desktop payroll renewal should cost $450 for one year! That seems way over priced.
Hello there, pmy,
Changes and enhancements are made so we stay compliant with the government and provide convenience while managing your business.
To know more about our Payroll services, check out this article: Payroll Services and Features for QuickBooks Desktop.
I also recommend checking Customer Account Management Portal for QuickBooks Desktop. You can see you billing details here.
I'll be around if you have additional questions.
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