Error migrating from QuickBooks Desktop Pro to QuickBooks Online

Open your company file and hit CTRL+1 keys. How big is your Total Target?

Try also opening the sample file and converting it to QBO. Did you encounter the same error message?

Thank you for your interest in migrating from QBDT to QBO, @scottkeen. I'll share some troubleshooting steps to get rid of the error.

You'll want to consider Fiat's suggestions to review your total target and open a QBDT sample file to convert it from there. Please also ensure to log in as the master admin. Then, we can proceed to the steps below to verify and rebuild data to fix the error you encountered. 

Here's how:

1. Go to the Window, then Close All to close all open QuickBooks windows.
2. Choose the File menu, and then select Utilities.
3. Click Verify Data.
4. Then, go back again to Window, then Close All to close all open QuickBooks pages.
5. Click File, and then Utilities.
6. Select Rebuild data.

If you see the message QuickBooks detected no problems with your data, let's start the export process again. For more information, you may review this article: How to resolve issues when importing.

I'm adding some resources below to learn more about fixing errors while converting data:

• Move your QuickBooks Desktop file to QuickBooks Online
• Fix errors when you move from QuickBooks Desktop to QuickBooks Online

Once done, move your lists to QuickBooks Online to save time. This will walk you through importing vendors, customers, inventory, and a chart of accounts list seamlessly.

Of course, you're always welcome to visit here again for further help with setting up QuickBooks Online. It will be my pleasure. Have a great day ahead.

Hello scottkeen,

I have reviewed the solution you’ve shared and it's correct and accurate. Thank you for sharing your inputs to help address the issue.

We love to see members supporting one another! Have a great day.