I'd be please to help you with exporting your data from QuickBooks Desktop to the online version, This should be easy.
Before you export your QuickBooks Desktop file to an online version, there are certain limitations you need to know and feature differences between the two.
- You can import transactions, but you can't export transactions from QuickBooks.
- There is a maximum number of list entries that QuickBooks can process.
- When importing assembly items, you can't import data in the item's custom fields.
You can check this write-up to know what data can be moved into QuickBooks Online: What to expect when you switch from QuickBooks Desktop to QuickBooks Online.
Once you're done checking, let's try to convert your file again. Be sure to right-click the QuickBooks icon, Run as Administrator, and log in as Admin. After that, updating the QuickBooks Desktop release version is a good start when it comes to fixing program-related issues.
Here's how:
- Go to the Help menu and select Update QuickBooks Desktop.
- Go to the Update Now tab. Tip: You can select the Reset Update checkbox to clear all previous update downloads.
- Select Get Updates to start the download.
- When the download finishes, restart QuickBooks.
I'll be sharing with you the following article for the detailed steps and instructions in exporting your file: Move your QuickBooks Desktop file to QuickBooks Online.
Let me know how the result of this troubleshooting in the comment below. I need to make sure this is resolved and you're able to export your file. Have a good one.