Hi Allan.
I appreciate you for reaching out to us here on the Community forum. I'm here to take care of your withheld funds.
Once a payment status is Withheld, the payment is on hold and our team is reviewing it. If there's an issue, you'll get an email about it. From there, you can follow the actions or resolution provided.
Once everything is set, we can usually complete our review within 2 business days to finish the process.
On the other hand, I'll also recommend connecting with our Support Team for further assistance if the Withheld status continues. They have extra tools to pull up your account securely and check the possible reasons for the funds being withheld.
To contact support:
- Sign in to your QuickBooks Online company.
- Go to the Help menu.
- Select Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to connect with support.
For QuickBooks Payments, you can also contact our representative via chat using the Merchant Service Center.
If you have any other follow-up questions, please notify me by adding a comment below. I'm always here to help. Have a good one!
